Consultant position at Nespresso offering customer service and selling coffee products. Role includes daily tasks like customer assistance, sales, and boutique organization.
About the role
- Lead Business Execution Consultant joining Payments Change Delivery team at Wells Fargo. Supporting the migration from legacy systems to a modern AI-enabled architecture.
Responsibilities
- Define, refine, and prioritize the team backlog aligned with Program PI objectives
- Write clear features for dev team to decompose into user stories, define acceptance criteria, and ensure business context
- Develops Jira stories to document requirements
- Collaborate closely with Dev Team partners to refine feature requirements and support translation into user stories
- Work with the team to scope iteration goals and balance capacity vs. commitment
- Manage the Jira backlog and ensure proper Jira hygiene
- Identify opportunities to leverage capabilities across value streams
- Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
- Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
- Research moderately complex business, operational, and strategic initiatives that require analytical skills
- Work independently to make recommendations for support function by providing support and leadership
- Assist in the planning and execution of a variety of programs and initiatives
- Collaborate and consult with team leaders in developing project plans, policies and procedures
- Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners
- Supports requirements definition via operational stakeholder elicitation, collaboration with Tech partners on black-box testing, and analysis of data to derive requirements
- Identify cross-impacts/interdependencies and collaborate with Value Stream Leads and Capability Product Managers to manage effectively
- Acts as proxy for customers and business stakeholders within the team
- Ensures deliverables support capability, product, or value stream outcomes
Requirements
- 5+ years of Business Execution, Implementation, or Strategic Planning experience
- 4+ years leading large-scale transformation programs operating in complex IT ecosystems
- 4+ years of payments, wires or operations experience preferred
- Experience/knowledge of HV RTGS systems (Fedwire, CHIPS), Swift Network and ISO 20022 messaging standards preferred
- 5+ years of Agile experience preferably in a Product Owner or Product Manager role
- Expert/Advanced Jira skills and experience maintaining Jira board hygiene
- Knowledge and understanding of operational processes and operational risk management
- General understanding of technology change management and SDLC processes
- Release management experience (including go/no-go governance, oversight of tech deployments, and coordination of customer migrations/go-lives)
- Good understanding of agile/product metrics and instrumentation
- Experience managing product backlogs and aligning stakeholders on prioritization tradeoffs
- Experience creating and maintaining business/product capability catalogs
- Previous project management, change management or process improvement experience
- Demonstrated experience designing and leading cross-enterprise projects
- Ability to translate and summarize complex data into understandable, actionable information and recommendations
- Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals across large complex organizations
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Job title
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Experience level
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Degree requirement
Tech skills
Location requirements
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