Business Execution Consultant supporting infrastructure functions within Wells Fargo's Wealth & Investment Management division. Involves execution support and collaboration with branch leadership and governance partners.
About the role
- Technical Consultant at Edenred specializing in advanced diagnostics and operational excellence in automotive mechanics and workshops. Ensuring efficient communication and training within the technical team.
Responsibilities
- Atuar como especialista em diagnóstico técnico avançado, interpretando sintomas e propondo ações que reduzam tempo e custo das manutenções.
- Negociar serviços, peças e prazos com oficinas e prestadores, assegurando melhor relação técnica e financeira.
- Realizar visitas técnicas para avaliar oficinas, fortalecer relacionamentos, revisar padrões e renegociar parâmetros.
- Oferecer suporte avançado à operação em atendimentos de alta complexidade.
- Intermediar comunicações técnicas com o cliente, participando de reuniões, checkpoints e análises operacionais.
- Desenvolver, revisar e disseminar procedimentos, políticas técnicas e manuais de boas práticas.
- Treinar e reciclar o time em temas como diagnóstico, análise de falhas e padrões técnicos.
- Apoiar análises de causa raiz e contribuir para melhorias contínuas do processo e da rede credenciada.
Requirements
- Ensino Médio Completo; Mandatório Curso Técnico em Mecânica Automotiva pesados.
- Experiência sólida em diagnóstico automotivo, oficinas ou concessionárias.
- Capacidade de negociação, comunicação técnica e tomada de decisão rápida.
- Conhecimento avançado em mecânica pesada e diagnósticos à distância.
Benefits
- N/A
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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