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Customer Success Manager managing strategic client relationships for Octadesk's SaaS platform. Focusing on client satisfaction and upselling opportunities while collaborating with internal teams.
About the role
- As Key Account Manager, you report directly to the Business Manager, are responsible for the day-to-day management of the brands in our exciting portfolio, and ensure the placement and closing of offers (analysis, continuous improvements and planning) in line with sales targets and the expected proximity to the brands in your category.
- You also contribute to category growth by driving business development aimed at increasing the number of our partner brands and sales (acquisition, pitching, selling and negotiating through to closing deals).
Requirements
- A good to very good university degree or a solid vocational qualification with a focus on sales/purchasing
- At least 3 years of sales experience in a comparable environment
- Enjoy building new contacts and business relationships
- Understanding of end-customer needs and a feel for current trends and developments
- Business-fluent German and English, both written and spoken; French is a plus
- High level of self-motivation and ambition
- Excellent communication skills
- Team player with healthy self-confidence
Benefits
- A permanent full-time position with immediate start
- A flexible working model with the possibility to work from home 2 days per week
- An attractive office in Düsseldorf’s Medienhafen
- The opportunity to contribute your own ideas and help shape the company’s development
- Additional benefits: company pension plan, private supplementary insurance, subsidy for public transport, subsidy for gym or sports club memberships
- Free coffee, tea and water
- A team that supports one another and enjoys working (and socializing) together
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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