Technical Account Advisor managing enterprise customers' operations and addressing technical challenges. Driving customer success through service delivery and coordination with internal departments.
About the role
- Key Account Manager responsible for sales and customer relationship management at Axians Infoma. Focusing on ICT, ERP, and DMS solutions while developing long-term client relationships and market expansion.
Responsibilities
- Independent management and dynamic development of the assigned sales territory
- Proactive care of existing customer relationships and targeted acquisition of potential new customers
- Consulting and sale of tailored IT, software and digitalization projects
- Central role in the professional handling of public tenders
- Preparation of accurate quotations and contracts as well as negotiation and closing of successful deals
- Organization and participation in targeted events
Requirements
- Solid, several years of sales experience in consulting and successfully selling ICT, ERP or DMS solutions
- Degree in Business Administration, Computer Science or equivalent education with relevant practical experience
- Independent, structured and goal-oriented working style with a strong focus on results
- Strong communicator with an empathetic personality, pronounced initiative and enjoyment of customer interaction
- Hands-on mentality: flexible, resilient, motivated and consistently solution-oriented
- Professional demeanor combined with a convincing presence and strong impact in customer settings
- Very good knowledge of Microsoft Office and digital affinity
- Fluent written and spoken German, good knowledge of English; French and/or Italian are a plus
- Strong entrepreneurial mindset and ability to act independently
- Solid understanding of contract law (Swiss Code of Obligations - OR) and confidence in handling legal frameworks
- Valid Category B driver's license
- Experience working with public administrations, particularly with tendering processes, is a clear advantage
Benefits
- Excellent working conditions and autonomous responsibilities
- Appreciation for your work from day one
- Team-oriented culture with plenty of room for initiative
- Flat hierarchies and short decision-making paths
- Flexible working hours with remote work (where possible)
- Numerous fun company events
- Good parking facilities
- Attractive employee share program
- Above-average social benefits
- Various employee discounts and perks such as free beverages and fresh fruit at the workplace
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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