Junior Operations Analyst supporting Institutional Sales team in the crypto industry. Focus on operational execution, reporting, and process improvement.
Responsibilities
We are looking for a proactive and detail-oriented Junior Operations Analyst to support the Institutional Sales team.
Handle client account requests, reporting, and data integrity checks.
Build Salesforce reports, Tableau dashboards, and process automations to improve efficiency.
Work closely with the Senior Operations Manager to ensure smooth client support and scaling operational excellence.
Conduct regular Salesforce data integrity checks to ensure consistency across systems.
Prepare and distribute recurring institutional reports (e.g., Daily MM Report, client activity summaries).
Deliver ad-hoc reporting and insights to sales and account managers.
Partner with account managers, compliance, data, and finance teams to resolve operational requests.
Requirements
1–3 years of experience in operations, business analysis, or sales support (fintech/finance background preferred).
Strong organizational skills, with ability to handle multiple tasks under tight deadlines.
Proficiency in Excel/Google Sheets; experience with Salesforce reporting required.
Familiarity with Tableau (or other BI tools) strongly preferred.
Interest or experience with workflow automation (Slack workflows, macros, scripts).
Analytical mindset with strong attention to detail.
Excellent communication skills and ability to collaborate across teams.
Benefits
Opportunity to grow at the intersection of operations and analytics in the crypto industry.
Exposure to institutional trading operations, client support, and data-driven decision making.
A clear career development path toward mid-level operations management or business analytics.
A collaborative, fast-paced team environment where your work has immediate impact.
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