Digital Product Specialist ensuring project management and technical support for eCommerce applications. Seeking strategic and proactive individual to enhance customer satisfaction and achieve channel objectives.
About the role
- E-Commerce Manager supporting daily operations of the online shop for Natsana’s dietary supplements. Collaborating across teams and optimizing e-commerce presence with strategic initiatives.
Responsibilities
- Support the e-commerce team in the day-to-day operations of the online shop — from product maintenance and content creation to campaign implementation.
- Contribute to projects aimed at developing and optimizing the e-commerce presence.
- Analyze shop performance and user behavior to derive actions for conversion optimization.
- Implement new features and functions in collaboration with the technology and UX teams.
- Work closely with Marketing, Logistics, Customer Support and IT to ensure efficient processes.
- Support the implementation of initiatives for customer activation and retention.
- Bring forward your own ideas and continuously learn in the areas of e-commerce and digital sales.
- Monitor sales figures for various products and plan future demand in close coordination with Marketing, CRM and Supply.
- Keep the most important performance levers in view and collaborate to increase revenue and key webshop KPIs.
Requirements
- Degree in Business, Marketing, E‑Commerce, Media or a comparable qualification.
- Initial practical experience in e-commerce, online marketing or digital product management — e.g., through internships or working-student positions.
- Digital affinity and a good sense for online trends and customer expectations.
- Analytical thinking and structured, solution-oriented working methods.
- Initial experience with shop systems (e.g., Shopify, Shopware) and web analytics tools (e.g., Google Analytics) is an advantage.
- Independent and proactive working style with a hands-on mentality.
- Team player with excellent communication skills and a desire to make an impact together.
Benefits
- 30 paid vacation days — which you can take at any time in agreement with your manager.
- Additional company-wide public holidays.
- Flexible working hours with no fixed core hours.
- Hybrid working with up to 100% remote work.
- Possibility to work from within the European Union for a limited period of time.
- Work with top equipment (macOS or Windows).
- Training courses, conferences or books — we support your professional development.
- Modern offices in the heart of Düsseldorf and Hamburg.
Job title
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