Analyzing and documenting operational processes related to client activities in the public administration sector. Proposing solutions aligned with legal regulations and operational flows.
About the role
- IT support technician providing technical assistance for Windows Server systems at Telefónica Tech. Collaborating on IT infrastructure updates and security compliance.
Responsibilities
- Provide first- and second-level technical support for Windows Server operating systems.
- Manage user accounts, groups and permissions in Active Directory.
- Monitor and apply security updates and patches to systems.
- Assist in the administration of network services such as DNS, DHCP and GPOs.
- Document technical procedures, incidents and the solutions implemented.
- Collaborate with information security teams to ensure compliance with internal policies.
- Support projects to improve and upgrade IT infrastructure.
Requirements
- High school diploma
- Preferred: Technical or university education in Information Technology or related fields (in progress or completed)
Benefits
- Choose the benefit that best suits you and your dependents through a digital platform with various categories: gym, meal (VR), food (VA), pharmacy assistance, medical assistance, dental and life insurance;
- Company mobile phone. Yes, a brand-new smartphone for you!
- Unlimited voice and data plan! Yes, unlimited! On the best mobile network, even faster with Vivo's 5G!
- An exclusive offer from Vivo, with special discounts on landline, broadband, TV and apps;
- Eligible to receive an annual Bonus or PPR (performance-based profit-sharing);
- Plan your future through a Private Pension Plan;
- Have children? You will be entitled to a subsidy to help with school, daycare or nanny expenses;
- Work in an environment that respects your personality, dress style and individuality so you can be authentic. #BeYou
- Work remotely up to 3 times a week. #Mobility
- Flexible working hours;
- Enjoy a day off to celebrate your birthday (Day Off);
- Participate in one of the largest corporate volunteer programs so you can help transform the world;
- Take advantage of our Educational Development Program offering partnerships with educational institutions at a discount; certifications and online courses.
- Accelerate your career through our Internal Recruitment Program, in Brazil or abroad — we are present in more than 17 countries! #VivoMyCareer
- Benefit from a range of initiatives to improve your physical, emotional and social well-being through our #VivoWellBeing program, which encourages healthy habits and better quality of life!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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