IT support technician providing technical assistance for Windows Server systems at Telefónica Tech. Collaborating on IT infrastructure updates and security compliance.
Responsibilities
Provide first- and second-level technical support for Windows Server operating systems.
Manage user accounts, groups and permissions in Active Directory.
Monitor and apply security updates and patches to systems.
Assist in the administration of network services such as DNS, DHCP and GPOs.
Document technical procedures, incidents and the solutions implemented.
Collaborate with information security teams to ensure compliance with internal policies.
Support projects to improve and upgrade IT infrastructure.
Requirements
High school diploma
Preferred: Technical or university education in Information Technology or related fields (in progress or completed)
Benefits
Choose the benefit that best suits you and your dependents through a digital platform with various categories: gym, meal (VR), food (VA), pharmacy assistance, medical assistance, dental and life insurance;
Company mobile phone. Yes, a brand-new smartphone for you!
Unlimited voice and data plan! Yes, unlimited! On the best mobile network, even faster with Vivo's 5G!
An exclusive offer from Vivo, with special discounts on landline, broadband, TV and apps;
Eligible to receive an annual Bonus or PPR (performance-based profit-sharing);
Plan your future through a Private Pension Plan;
Have children? You will be entitled to a subsidy to help with school, daycare or nanny expenses;
Work in an environment that respects your personality, dress style and individuality so you can be authentic. #BeYou
Work remotely up to 3 times a week. #Mobility
Flexible working hours;
Enjoy a day off to celebrate your birthday (Day Off);
Participate in one of the largest corporate volunteer programs so you can help transform the world;
Take advantage of our Educational Development Program offering partnerships with educational institutions at a discount; certifications and online courses.
Accelerate your career through our Internal Recruitment Program, in Brazil or abroad — we are present in more than 17 countries! #VivoMyCareer
Benefit from a range of initiatives to improve your physical, emotional and social well-being through our #VivoWellBeing program, which encourages healthy habits and better quality of life!
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