Senior PMO Consultant overseeing strategic COA/Fulfillment programs in multinational retail. Ensuring operational readiness and cross - functional collaboration among teams in Santiago de Chile.
About the role
- Junior Application Setup Consultant at myKaarma supporting dealership software post-implementation. Collaborating with teams and improving efficiency for dealership service centers.
Responsibilities
- Serve as a key resource for dealerships after initial software setup, supporting ongoing configuration and optimization needs.
- Understand and respond to dealership workflows, identifying opportunities for improved efficiency and better software alignment.
- Collaborate with the Customer Engagement Management, Scheduler, and Service Cart teams to deliver a cohesive customer experience.
- Help translate dealership feedback into actionable software changes or enhancements without disrupting existing workflows.
- Contribute to the development and refinement of internal documentation and customer-facing resources.
- Proactively communicate any roadblocks and escalate when necessary, ensuring timely resolution.
- Participate in the continuous improvement of our implementation and support processes.
- Mentor internal team members on product knowledge to enhance cross-functional understanding.
Requirements
- Experience working in a dealership environment, especially within Fixed Operations.
- Familiarity with automotive scheduling and Multi-Point Inspection (MPI) tools.
- Customer service experience.
- Strong communication and interpersonal skills.
- Working knowledge of Google Workspace (Gmail, Calendar, Sheets, Forms, etc.).
- Previous experience in a Dealership management system or 3rd party application support (Nice to Have).
- Working knowledge of Salesforce or other CRMs (Nice to Have).
- Experience with the myKaarma suite of products and “Admin Tool” portal is a plus (Nice to Have).
Benefits
- Flexible Work Environment : We embrace a high-performance, flexible structure that values freedom and responsibility.
- Health and Wellness : Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends.
- Time Off: Generous vacation time to recharge and balance life outside work.
- In-Office Perks: Enjoy dog-friendly offices and unlimited snacks or refreshments on-site.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Inhouse Consultant supporting clients in Change Management and Learning projects in international settings. Engaging in project leadership and developing strategic solutions for Schaeffler Consulting.
IT Consultant focusing on project management and coordination for Liebherr - Logistics GmbH in Germany. Involves strategic development and operational support in IT.
Educational Consultant representing the program for Brazilian schools, delivering training and pedagogical support. Collaborating closely with teachers to enhance educational practices.
Consultant in Environmental Due Diligence team at ERM, focusing on EHS and ESG services for clients. Engaging in M&A due diligence and providing technical support in sustainability projects.
Environmental & Socio - Economic Consultant conducting research and managing client relationships for environmental consulting. Collaborating with diverse teams on sustainability projects across Canada.
Intermediate Environmental Consultant conducting environmental and socio - economic research for power and renewable energy projects in Canada. Supporting client relationships and project delivery in a collaborative team.
Principal Consultant in Transactions Advisory Solutions at Black & Veatch overseeing advisory engagements and managing consulting teams. Involved in independent engineering services, M&A advisory, and project management.
Principal Consultant in Transactions Advisory Solutions for Black & Veatch. Managing significant transactions and leading project teams in engineering and consulting environments.
Principal Consultant at Black & Veatch managing significant engagements in engineering and consulting. Leading teams, managing projects, and contributing technical expertise to optimize infrastructure solutions.