Senior ITSM Consultant leading client engagements to design and implement ITSM operating models at DXC Technology. Engaging in technology - driven transformations across Spain.
About the role
- Junior Application Setup Consultant at myKaarma supporting dealership software post-implementation. Collaborating with teams and improving efficiency for dealership service centers.
Responsibilities
- Serve as a key resource for dealerships after initial software setup, supporting ongoing configuration and optimization needs.
- Understand and respond to dealership workflows, identifying opportunities for improved efficiency and better software alignment.
- Collaborate with the Customer Engagement Management, Scheduler, and Service Cart teams to deliver a cohesive customer experience.
- Help translate dealership feedback into actionable software changes or enhancements without disrupting existing workflows.
- Contribute to the development and refinement of internal documentation and customer-facing resources.
- Proactively communicate any roadblocks and escalate when necessary, ensuring timely resolution.
- Participate in the continuous improvement of our implementation and support processes.
- Mentor internal team members on product knowledge to enhance cross-functional understanding.
Requirements
- Experience working in a dealership environment, especially within Fixed Operations.
- Familiarity with automotive scheduling and Multi-Point Inspection (MPI) tools.
- Customer service experience.
- Strong communication and interpersonal skills.
- Working knowledge of Google Workspace (Gmail, Calendar, Sheets, Forms, etc.).
- Previous experience in a Dealership management system or 3rd party application support (Nice to Have).
- Working knowledge of Salesforce or other CRMs (Nice to Have).
- Experience with the myKaarma suite of products and “Admin Tool” portal is a plus (Nice to Have).
Benefits
- Flexible Work Environment : We embrace a high-performance, flexible structure that values freedom and responsibility.
- Health and Wellness : Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends.
- Time Off: Generous vacation time to recharge and balance life outside work.
- In-Office Perks: Enjoy dog-friendly offices and unlimited snacks or refreshments on-site.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Alteryx Consultant responsible for automating financial and accounting processes by migrating Excel spreadsheets to Alteryx. Enhance efficiency, reliability, and standardization of financial information.
Registered Nurse Lactation Consultant providing healthcare services at Naval Medical Center. Promoting breastfeeding and collaborating with departments for patient care education.
Senior IT Consultant focusing on Microsoft MECM/SCCM for public clients in Germany. Involves administration, rollout support, and team collaboration in a dynamic IT environment.
Outdoor Educational Consultant joining Bienenstock Natural Playgrounds to deliver programs and facilitate workshops in outdoor education for children and educators across Ontario.
Float Client Relationship Consultant building relationships with customers through multiple channels at U.S. Bank. Providing counsel and solutions adapted to customer financial needs with a digital first mindset.
Client Relationship Consultant building relationships with customers through multiple channels at U.S. Bank. Engaging clients with the best possible counsel while adapting a digital first mindset.
Client Relationship Consultant building relationships with customers in retail banking by adapting a digital first mindset across multiple engagement channels. Providing counsel and solutions based on customers' unique goals and needs.
Consultant helping clients adopt Microsoft 365 solutions in a hybrid role at Absys Cyborg. Engage in pre - sales, project deployment, and client training for Modern Workplace.
Senior Consultant employing advanced analytical methods to improve healthcare outcomes at Elevance Health. Collaborating on predictive models and actionable plans in a hybrid work environment.