IT Technical Support Specialist at Wisconsin Oven Corporation providing technical assistance and training to users. Responsible for installation and modification of hardware and software systems in East Troy, Wisconsin.
About the role
- IT Systems Administrator delivering 2nd and 3rd-level IT support at Leonardo.Ai. Collaborating on projects to enhance SaaS platforms and compliance.
Responsibilities
- Provide thoughtful 2nd and 3rd-level IT and AV support across Mac and Windows.
- Partner with Canva, vendors, and internal teams to maintain reliable and user-friendly systems.
- Maintain IT documentation and processes that are clear, accessible, and up-to-date.
- Administer and optimise SaaS platforms (Google Workspace, Atlassian, SSO/IAM).
- Strengthen compliance and governance (SOC 2, GDPR), embedding them into daily workflows.
- Drive automation, licensing efficiency, and process improvements that make IT seamless as we scale.
Requirements
- Experience as a Systems Administrator, IT Support Specialist, or similar role.
- Strong knowledge of Mac and Windows device management (Intune, Jamf, or similar).
- Familiarity with Google Workspace and Atlassian administration.
- Experience with SaaS platforms, SSO, and IAM/IdP systems.
- Awareness of compliance frameworks (SOC 2, GDPR).
- Collaborative problem-solving style with clear and empathetic communication.
Benefits
- Impact the future of AI
- 20 days of annual leave
- Reward package including equity - we want our success to be yours too
- Inclusive parental leave policy that supports all parents & carers with 18 weeks of paid leave
- An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
- Flexible leave options that empower you to be a force for good take time to recharge and support you personally, including remote working abroad
- Support with your professional development
- Fun and engaging company events, both virtual and in-person
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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