WMS Systems Administrator provides technical support for Mouser Electronics’ warehouse management software. Responsible for troubleshooting, issue resolution, and implementing new technologies in systems and software.
Responsibilities
Develop a deep understanding of Mouser’s applications and systems architecture along with the use of business technology within each department
Understand the architecture and data flow of various interconnected systems
Conduct extensive research and provide detailed analysis of new and re-architected business technology solutions
Provide well defined and documented business technology solutions
Set standards for security and maintenance of systems and systems related processes
Debug, troubleshoot and resolve problems across multiple systems and applications
Identify solutions that improve both the business and technical users experience and productivity
Apply continuous improvement in all aspects of the business
Perform disaster recovery architecting, planning, implementation, and testing
Provide after-hours/weekend/holiday production support on a rotation basis or when called upon
Conduct on-call support tasks independently as well as coordinate with others as needed
Escalate issues with senior team members, vendors and management to reduce impact
Document support knowledge articles, administration checklists and procedures
Implement monitoring and automated alerting using various methods and tools
Create dashboards and various reports showing systems and applications KPIs
Develop software to perform and automate system and application functions
Work closely with WCS Development team to support the Software Development Life Cycle process
Automate the software build, promotion, and deployment process
Maintain and patch 3rd party applications; coordinate testing, implementing and support with 3rd party vendors
Requirements
Bachelor’s Degree in Computer Science or related field required
2+ years of application or systems support experience required
2+ years of experience working with Unix Operating System, software, and applications
2+ years of experience in DevOPs and process automation
2+ years of experience developing software using Python and shell script
2+ years of experience using Jenkins, containers, Ansible, Git, Jira, and other DevOPs tools
Experience using SCRUM and Agile software development methodologies preferred
Prior experience developing software using C, C#, Java, JavaScript a plus
Proficient in Networking systems
Experience in warehouse systems and automation equipment a plus
Benefits
Competitive pay and benefits
Business casual dress environment
State-of-the-art facility
Experienced management team with vision and passion for growth
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