IT - Systemadministrator handling central IT infrastructure and providing support for hardware and software issues. Collaborating with external IT service provider for comprehensive IT needs management.
About the role
- IT Administrator at Solakon GmbH ensuring effective IT infrastructure and user support to facilitate optimal team performance. Key role in system setup and maintenance with hybrid work setup.
Responsibilities
- User & Access Management: Manage user accounts, SSO, MFA and access permissions in Google Workspace and other cloud tools.
- Workstations & Devices: Set up, configure and maintain Windows, macOS and Linux workstations and servers, including asset management and Mobile Device Management (MDM).
- Networks & IT Services: Support networks, printers, VPN access and basic network infrastructure. Assist with troubleshooting and performance optimization.
- IT Security & Data Protection: Implement and monitor security measures, patch management, backups and GDPR compliance.
- Helpdesk & Support: Handle tickets, resolve technical issues at 1st and 2nd level support and document IT processes.
Requirements
- Completed vocational training as an IT Specialist in System Integration or an equivalent qualification.
- Several years of experience in IT administration, particularly with Windows and macOS systems and cloud services.
- Basic knowledge of networking (LAN/WLAN, VPN, firewalls) and IT security.
- Confident user of Google Workspace or similar cloud-based office solutions.
- Structured, reliable and service-oriented approach to work.
- Enjoy explaining technical topics clearly and supporting colleagues.
Benefits
- Great team spirit and a collegial atmosphere with flat hierarchies—high energy combined with strong professionalism.
- Join a team that operates at a top level and help take your knowledge and skillset to the next stage together with us.
- We value enjoyment at work, so beyond professional fit we place great importance on personal fit with the team.
- Attractive salary and leadership responsibility within IT administration.
- Regular team events (e.g., Highland Games, escape room or paintball).
- Continued training is encouraged and can be requested freely.
- We communicate honestly and transparently and value an open feedback culture.
- Provision of the latest Apple technology.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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