First - level supervisor at Celestica supervising employees and ensuring routine work processes. Overseeing annual plans/objectives, budgets, and employee performance in Chonburi region.
About the role
- Client Support Administrator handling day-to-day administration for Group Income Protection and Life Assurance schemes. Join Titan Wealth Group, a leader in wealth management and employee benefits.
Responsibilities
- Processing joiners and leavers accurately and within agreed service levels
- Maintaining internal change trackers to ensure full auditability
- Completing monthly invoicing with a strong focus on accuracy and timeliness
- Responding to scheme and member queries via email and phone
- Supporting claims administration for GLA and GIP, liaising with insurers and internal stakeholders
- Collating renewal data from franchisees
- Reviewing year-on-year data to identify and resolve discrepancies
- Supporting advisers with data updates following scheme changes or upsells
- Completing account checking to ensure scheme accuracy
- Supporting annual invoicing and commission reconciliation
Requirements
- Previous experience in an administration or client support role within employee benefits
- Strong attention to detail and confidence working with data
- Experience managing multiple tasks and working to deadlines
- Clear and professional written and verbal communication skills
- A collaborative approach with the confidence to work with internal and external stakeholders
- Awareness of regulatory expectations, including Treating Customers Fairly (TCF) and Consumer Duty
Benefits
- Competitive salary
- Private Medical Insurance post probation
- Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)
- 25 days Annual Leave (plus buy and sell up to 5 days)
- Office Christmas close (3-days)
- Life Assurance
- Health cash plan
- Hybrid working
- Discretionary performance related bonus
- Employee Assistance Programme
- Lunch and snacks provided in the Bristol office.
- And lots of flexible benefits to choose from!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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