Senior IT Project Manager leading complex projects and cross - functional teams at Richter. Managing stakeholder relationships and ensuring project success through robust methodologies.
About the role
- IT Project Manager role overseeing Service Desk implementation and evolution for a client. Requires ITIL knowledge and project management skills.
Responsibilities
- Definir el plan de despliegue del Service Desk (fases, hitos y entregables).
- Coordinar la migración de tickets y datos desde sistemas anteriores, si fuese necesario.
- Supervisar la formación de usuarios y agentes.
- Garantizar la puesta en marcha con pruebas piloto y validación de SLAs.
- Reportar avances a la dirección y gestionar riesgos.
- Planificación y control: elaboración de cronogramas, gestión de riesgos, control presupuestario.
- Gestión de stakeholders: comunicación clara con negocio, IT y proveedores.
- Liderazgo y coordinación: dirección de equipos internos y externos, asegurando entregables en tiempo y forma.
- Gestión del cambio: acompañar la transición organizativa y la adopción del nuevo modelo de soporte.
Requirements
- 3-5 años en gestión de proyectos IT, especialmente en implementación de Service Desk o herramientas ITSM (ServiceNow, Jira Service Management, etc.).
- Experiencia en entornos multisite y con equipos distribuidos.
- Formación: Ingeniería Informática, Telecomunicaciones o afines.
- Certificaciones en ITIL (preferiblemente v4) y gestión de proyectos (PMP, PRINCE2 o Agile).
Benefits
- Retribución flexible (ticket restaurant, ticket guardería, seguro salud).
- Clases de inglés personalizadas con profesora nativa en plantilla.
- Club de ahorro con numerosos descuentos en muchos productos y servicios (viajes, tiendas online...).
- Formación técnica en plataformas como Udemy, Openwebinars y Techdone y posibilidad de certificarse.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Engineering Project Manager leading complex, multi - disciplinary projects for semiconductor automation at Teradyne. Overseeing new product development from concept through commercialization with a focus on project management.
Technical Project Manager at Mobileye overseeing ADAS project execution and delivery for automotive clients. Requires experience in project management and strong technical communication skills.
IT Project Manager responsible for managing projects and improvements in PwC’s EM/FI business platforms. Planning tasks, stakeholder management, and delivering project results.
Project Manager leading software development for veterinary solutions at IDEXX. Collaborating with teams to manage project timelines and deliverables while ensuring quality outcomes.
Project Manager overseeing a design team of engineers in land development projects at Sandis. Leading project scopes, budgets, and schedules while maintaining client relationships.
Audit Project Manager supervising audit engagements within U.S. Bancorp’s Corporate Audit Services. Ensuring quality audit delivery and providing team training while managing audit processes across financial operations.
Project Manager leading end - to - end project delivery at PowerTalent. Coordinating teams and managing project scope, timelines, risks, and communications for successful outcomes.
Senior Technical Project Manager leading AI consulting projects in a hybrid model. Delivering complex software initiatives with a focus on client engagement and technical outcomes.
Senior Technical Project Manager leading major technology - focused capital construction programs across the District. Integrating IT, Facilities, and low - voltage systems within budget, scope, and schedule.