Experienced IT Project Manager overseeing project execution and delivery in a data-driven tech environment. Collaborate with teams and manage cross-functional projects for MSP and SaaS.
Responsibilities
Project Governance: Create and maintain project plans, manage risks, track budgets, and ensure alignment with business goals.
Communication & Reporting: Act as a liaison between teams and leadership; present project updates and status reports clearly.
Quality Control: Oversee quality assurance through regular audits, continuous improvement initiatives, and process optimizations.
Capacity Planning: Allocate personnel and resources effectively across multiple concurrent projects.
Backlog Management: Prioritize tasks in collaboration with Product Managers and stakeholders; ensure items are delivered on time.
Demos & UAT: Coordinate user acceptance testing and product demos; gather feedback and resolve any issues.
Project Support: Guide execution across various departments and assist in planning, risk tracking, and closure activities.
Performance Evaluation: Evaluate performance metrics and apply corrective actions for continuous project success.
Requirements
4–6 years of project management experience, ideally in SaaS, IT services, or MSP environments
Proven ability to manage cross-functional projects within scope, budget, and timeline
Experience with project management tools (ClickUp, Asana, Trello, Microsoft Project) and CRMs like HubSpot
Managed or participated in a project involving automation or workflow/process optimization (e.g., bots, RPA, Zapier, Power Automate) is a plus!
Strong leadership, organizational, and team collaboration skills
Excellent communication, stakeholder management, and negotiation abilities
Familiarity with Agile development, user story creation, and backlog prioritization
PMP, PRINCE2, or Agile certifications are a plus
Bonus: Experience working in or with a PMO structure
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