Case Manager responsible for resolving all technical and non - technical issues related to Expereo's services. Identifying and establishing new processes for excellent Customer Service experience.
About the role
- IT Project Manager working on defense projects for Alphamark GmbH. Collaborating with clients in IT project management and consultancy to deliver effective solutions.
Responsibilities
- Leading or participating in IT projects for our clients
- Advising our clients' business units on IT topics
- Supporting the management of external IT service providers
- Supporting IT controlling
Requirements
- Degree in IT, Business Administration, Business Informatics, or a related field
- Ideally, initial practical experience in IT project management
- Strong interest in IT and broad IT know-how
- Knowledge of project management methodologies such as PMP®, PRINCE2®, Scrum, or IPMA®. Certification is an advantage
- Knowledge of service management frameworks such as ITIL® or COBIT® is desirable
- MUST HAVE: Industry experience in Defense (e.g., BAAINBw, Bundeswehr, BMVg, or similar)
- Excellent German skills (min. C1)
- Excellent English skills
- Excellent presentation skills, confident demeanour, and strong communication skills
Benefits
- Development of your professional and personal skills
- Flexibility in location and working hours, as far as the client allows
- You can individually arrange your working hours and place of work in consultation
- Varied, interesting, and diverse tasks in the future-focused IT sector with major clients
- Company pension scheme with full employer contribution
- Gym membership via McFit / John Reed
- Job bike (bicycle leasing program)
- Fun company events
- Experienced colleagues who are always available to answer your questions
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