Integrated Content Lead managing ONEOK's integrated, omni - channel content program. Overseeing content strategy, collaboration with teams, and execution across multiple channels from Tulsa, Houston, or Dallas.
About the role
- IT Knowledge & Content Manager at Rabobank translating complex IT problems into solutions for employees. Supporting colleagues with knowledge management for over 1,000 systems.
Responsibilities
- Vertalen van technische documenten naar artikelen voor eindgebruikers
- Schrijven van Virtual Assistant dialogen
- Verwerken van feedback van eindgebruikers
- Reviewen van kennisdocumenten op kwaliteit en standaarden
- Schrijven van ondersteunende content om IT-problemen op te lossen
- Verbeteren van bestaande kennis- en contentmanagementprocessen
Requirements
- Vloeiend Engels & Nederlands
- Hbo of WO diploma
- 0 tot 4 jaar werkervaring
- elke dag beter willen worden (vertaald: leergierig)
- Oog voor detail
- Analytisch vermogen
Benefits
- Thirteenth month's salary and 8% holiday allowance
- 10% Employee Benefit Budget
- EUR 1,400 development budget per year
- Hybrid working: balance between home and office work
- A pension, for which you can set the maximum amount of your personal contribution
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