Hybrid IT Delivery Manager – Scrum Master

at Voya Financial

• Job title: IT Delivery Manager – Scrum Master
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $97,160 - $152,880 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Boston, United States

About the role

• Scrum Master driving Agile outcomes and delivery in a fast-paced environment at Voya Financial. Collaborating with teams to navigate challenges and maintain project timelines.

Responsibilities

• Own the delivery of high-quality, valuable work – actively managing timelines, removing blockers, and ensuring the team is consistently shipping outcomes and value.
• Bring both Agile discipline and delivery accountability - facilitating Scrum ceremonies while maintaining a clear focus on driving real progress.
• Establish strong partnerships with the Product Owner, Engineering Leader, and Development Team to ensure the work is well-defined, prioritized, and in a ready state for execution.
• Practice and champion an Agile mindset-flexible, collaborative, responsive to change, and focused on continuous improvement over rigid processes.
• Get hands dirty when needed – Whether it’s facilitating a backlog refinement, helping with a cross-team dependency, or clarifying work breakdowns, you’re not limited by role titles or boundaries.
• Maintain a focus on efficiency and effectiveness, identifying opportunities to reduce friction, streamline delivery, and improve flow.
• Promote and protect a high-trust, high-performance culture where psychological safety and ownership go hand in hand.

Requirements

• 5+ years in a Scrum Master, Delivery Manager, or Agile leadership role.
• Proven track record of delivering high-value work in a fast-paced, dynamic environment.
• Strong knowledge of Agile/Scrum methodologies, with flexibility to adapt when needed.
• Exceptional communication, facilitation, and relationship-building skills.
• Experience working across engineering, product, and business teams.
• Hands-on approach-willing to step beyond traditional Scrum roles to support delivery.
• Experience working in a data engineering or data-focused environment is a plus.
• Comfortable navigating ambiguity, resolving conflict, and driving clarity.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year