Salesforce Solution Architect designing and delivering enterprise-scale Salesforce solutions at FIS. Requires 12+ years of experience in Salesforce ecosystems and architecture.
Responsibilities
Lead the end-to-end solution architecture for Salesforce implementations, ensuring alignment with business goals and enterprise standards
Partner with business stakeholders to gather requirements and translate them into scalable Salesforce solutions
Design and oversee solutions across Sales Cloud, Service Cloud, Data Cloud, Experience Cloud, and Agentforce
Define data architecture and integration strategies, ensuring data quality, governance, and compliance
Design and implement integrations between Salesforce and external systems using REST/SOAP APIs, middleware (e.g., MuleSoft, Dell Boomi, Informatica), and event-driven architectures
Provide technical leadership to developers, admins, and integration teams, ensuring best practices in design and delivery
Oversee environment management including sandbox strategy, refresh cycles, and alignment across development, QA, UAT, and production
Collaborate with DevOps teams to implement CI/CD pipelines using tools like Copado, Gearset, or Flosum
Provide production support guidance for critical Salesforce issues, ensuring minimal downtime and quick resolution
Stay current with Salesforce releases, features, and industry best practices to drive continuous improvement
Mentor and coach technical teams, fostering a culture of innovation and excellence.
Requirements
12+ years of experience in Salesforce ecosystem with a focus on architecture and solution design
Proven expertise in Agentforce, Sales Cloud, Service Cloud, Data Cloud, and Experience Cloud
Strong background in Salesforce architecture, data modeling, and system integrations
Hands-on experience with Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIs
Extensive integration experience with REST/SOAP APIs, middleware platforms (MuleSoft, Dell Boomi, Informatica, etc.), and event-driven architectures
Experience with DevOps tools (Copado, Gearset, Flosum) and Git-based version control
Salesforce certifications: Application Architect or System Architect required; Certified Technical Architect (CTA) preferred
Strong understanding of Agile/Scrum methodologies
Excellent communication, leadership, and stakeholder management skills.
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