Provide support for Automated Storage/Retrieval Systems at Festo Corporation, ensuring operational efficiency and system troubleshooting. Handle internal customer support and IT equipment management.
About the role
- Support the development of work standards, safety best practices, and training programs for workers who operate and maintain electric and gas utility assets
- Perform front-end analysis, review and consult on as-is and to-be job responsibilities
- Develop methods for measuring on-the-job performance and design work processes
- Develop recommendations for workforce training and support design and development of training alongside Instructional Designers
- Serve as advisor to clients and Mosaic internal teams to provide industry domain knowledge
- Work with project teams and client leadership to define and address personnel knowledge and skill gaps
- Leverage hands-on expertise to develop task analysis, work procedures, and safety standards
- Provide industry expertise for creation of future state "To Be" business processes and associated business outcomes
- Evaluate training materials and training effectiveness and develop training metrics to track end-user performance
- Develop strong partnerships and maintain professional rapport with customers
- Identify training requirements, partner with Instructional Design Consultants to design and develop training materials and continuing education
- Support customer training teams and collaborate on training delivery, scenarios for computer-based practice activities, and data for online learning environments
Requirements
- Experience as a Field Operations technical professional, trainer for field operations workers, and/or supervisor for Field Operations crews
- Extensive knowledge of the systems, tools, and safety protocols that make up the utility grid and/or pipeline complex
- Asset maintenance best practices
- Inspecting facilities for integrity and safety issues
- Following all safety regulations and company-specific safety protocols
- Understanding and complying with regulatory requirements
- Documenting work performed, issues encountered, and materials used
- Direct experience developing or evaluating work practices and safety procedures for compliance with regulations, industry standards, and/or best practices
- Excellent organizational skills with an ability to work on multiple projects simultaneously
- Demonstrated decision-making ability in production deadline-driven environment
- Demonstrated ability to interact professionally with diverse groups on a wide range of technical matters
- Demonstrated ability to stay current with changing technology and learning trends
- Strong teamwork, communication, presentation, written, and verbal communication skills
- Bachelor of Science degree in Engineering, or equivalent experience
- Utility Worker “Journeyman” level certification with ten (10) or more years of hands-on experience or equivalent work history
- Experience as a crew leader, supervisor, or superintendent preferred
- Ability and willingness to travel up to ~80% to client locations
- Geographic flexibility to reside anywhere in the U.S.; strong preference for West Coast due to onsite work in CA
Benefits
- A reasonable estimate for base salary: $150,000.00 to $190,000.00
- Eligible to participate in a discretionary bonus program of up to 10% of annual compensation
- Comprehensive health and wellness package
- Flexible Time Off program
- Paid holidays
- Discretionary 401(k) match
- Participation in the Employee Stock Ownership Plan (ESOP)
- Competitive total compensation package
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