Operations Consultant at Aflac overseeing process improvement for business operations and collaborating with teams. Requires project management expertise and strong communication skills in a hybrid work environment.
About the role
- Júnior Operations Analyst at Sabiá Gaming focusing on operational tasks and client onboarding in a dynamic iGaming environment
Responsibilities
- Perform daily operational routines such as opening and tracking tickets, updating control spreadsheets, checking integrations, and validating data in internal systems;
- Support the onboarding of new clients by performing registrations, documentation checklists, environment configuration, and initial support;
- Monitor operational indicators (SLA, incidents, integrations, payments, KYC, etc.), report deviations, and suggest improvements;
- Serve as a point of contact for simple requests from internal and external clients, routing requests to the responsible teams (Product, DevOps, Support, Development);
- Assist in triage, logging, and follow-up of incidents, collaborating on root-cause analysis and proposing temporary or permanent solutions;
- Participate in trainings, alignment meetings, and team rituals, contributing to continuous process improvement;
- Support the documentation of processes, flows, and operational procedures;
- Collaborate on the automation of routines and the standardization of operational templates;
- Ensure compliance with applicable compliance, security, and regulatory policies in the iGaming sector;
- Act as a liaison between Commercial (Sales, Account Managers, and other areas).
Requirements
- Degree in Product Engineering, Business Administration, or Systems Analysis
- Organized, detail-oriented, and disciplined in following processes
- Good verbal and written communication skills, with ease interacting with different areas and profiles
- Proactive in identifying problems, suggesting improvements, and seeking solutions
- Ability to learn quickly about systems, integrations, and operational flows
- Comfortable working in a team, receiving feedback, and adapting to change
- Interest in technology, operations, and the iGaming market
- Desire to grow and develop in a dynamic and expanding environment
- Fluent in English
- Nice to have:
- Previous experience in operations, support, customer service, or administrative roles at technology companies, fintechs, or iGaming firms
- Basic knowledge of management tools (ClickUp, Jira, Trello, etc.)
- Familiarity with system integration processes, KYC, payments, or compliance
- Experience in regulated or high-availability environments
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Project Manager handling telecommunications projects in international customer service environment. Leading teams, managing budgets, and enhancing customer relationships.
Syndicated Loans Agency Operations Specialist managing lifecycle events of syndicated loans for client portfolios. Collaborating with other business lines to support global operating model.
Reinsurance Operations Analyst supporting excess reinsurance treaties for Sun Life's internal and external customers. Focus on reporting accuracy, timely settlements and compliance with treaties.
Head of Operational Excellence responsible for improving operational processes in the gastronomy sector. Leading change and driving efficiency through workshops and strategic collaboration with teams.
Grid Operations Industry Expert delivering operational expertise and strategic recommendations to utility clients. Collaborating with utility leaders to optimize operational performance and decision - making.
Mental Health Technician providing behavioral health interventions under supervision at Fort Bragg. Involved in managing outpatient care and assisting with various therapeutic activities.
Finance Manager optimizing financial performance and managing compliance at PwC. Leading financial processes in a dynamic environment to enhance operational efficiency and team development.
Operations Supervisor managing production and leading the manufacturing team at Southwire Company. Ensuring safety and operational excellence in the production process.
Deputy Operations Manager supporting daily operations and tour leader management at Intrepid Travel. Collaborating across teams to ensure travel experience quality and safety standards in Central America.