Global Operation Expert supporting and guiding transformer insulation manufacturing worldwide. Collaborating with international teams to enhance safety and quality in electrical insulation production.
About the role
- Júnior Operations Analyst at Sabiá Gaming focusing on operational tasks and client onboarding in a dynamic iGaming environment
Responsibilities
- Perform daily operational routines such as opening and tracking tickets, updating control spreadsheets, checking integrations, and validating data in internal systems;
- Support the onboarding of new clients by performing registrations, documentation checklists, environment configuration, and initial support;
- Monitor operational indicators (SLA, incidents, integrations, payments, KYC, etc.), report deviations, and suggest improvements;
- Serve as a point of contact for simple requests from internal and external clients, routing requests to the responsible teams (Product, DevOps, Support, Development);
- Assist in triage, logging, and follow-up of incidents, collaborating on root-cause analysis and proposing temporary or permanent solutions;
- Participate in trainings, alignment meetings, and team rituals, contributing to continuous process improvement;
- Support the documentation of processes, flows, and operational procedures;
- Collaborate on the automation of routines and the standardization of operational templates;
- Ensure compliance with applicable compliance, security, and regulatory policies in the iGaming sector;
- Act as a liaison between Commercial (Sales, Account Managers, and other areas).
Requirements
- Degree in Product Engineering, Business Administration, or Systems Analysis
- Organized, detail-oriented, and disciplined in following processes
- Good verbal and written communication skills, with ease interacting with different areas and profiles
- Proactive in identifying problems, suggesting improvements, and seeking solutions
- Ability to learn quickly about systems, integrations, and operational flows
- Comfortable working in a team, receiving feedback, and adapting to change
- Interest in technology, operations, and the iGaming market
- Desire to grow and develop in a dynamic and expanding environment
- Fluent in English
- Nice to have:
- Previous experience in operations, support, customer service, or administrative roles at technology companies, fintechs, or iGaming firms
- Basic knowledge of management tools (ClickUp, Jira, Trello, etc.)
- Familiarity with system integration processes, KYC, payments, or compliance
- Experience in regulated or high-availability environments
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Service Delivery Specialist handling problems and escalations to minimize incidents' impact for BCXP, focusing on compliance with ITIL processes and stakeholder communication.
IT Project & Problem Specialist managing SOX compliance while resolving IT incidents and problems. Overseeing project delivery and conducting audits for operational efficiency in South Africa.
Sr. Director, Sales and Operations Planning responsible for demand planning and business insights at Otter Products. Leading analysis and ensuring alignment with strategic business objectives.
Operator responsible for executing tasks like raw material handling and labeling in a manufacturing plant. Keeping a safe and organized work environment while complying with procedures.
Maintenance Repair and Operations Supervisor managing maintenance and operations materials for Cargill's Ag & Trading enterprise. Overseeing a team and ensuring optimal conditions for operations materials.
Operations Lead managing the delivery of facility management services for JLL. Overseeing teams in housekeeping, engineering, transport, and more across multiple locations in India.
Operations Support responsible for maintaining facility and agricultural equipment at Nutrien. Performing mechanical work, loading, and delivering products while ensuring safety and compliance standards.
Operations Support maintaining facility and equipment standards at Nutrien, ensuring safety and compliance in agricultural operations.
Operations Support role in agricultural sector maintaining facility, vehicles, and equipment to company standards. Loading, unloading, and delivering products while ensuring safety and compliance.