Senior Complex Resolution Analyst responsible for handling complex OMNI issues and adjustments. Engaging in remediation research projects and coaching lower level professionals for effective operations.
About the role
- HR Analyst focusing on operational HR tasks such as onboarding and benefits management at Intelipost. Collaborating with teams to ensure quality process flow and employee satisfaction.
Responsibilities
- Serve as the focal point for the hiring/onboarding process, verifying documentation in the Convenia platform, contacting new hires, arranging benefits enrollment, submitting new hire information to accounting, and supporting onboarding;
- Manage the timekeeping system (Ahgora), ensuring monthly reconciliations and closures, providing support to managers and employees, controlling overtime, and forwarding information to the Payroll team;
- Support the Benefits team with information related to leaves of absence, licenses, and employee record adjustments;
- Ensure employee data is up to date and accurate in the Convenia platform and internal spreadsheets;
- Assist with general HR administrative routines and controls, contributing to continuous process improvements.
Requirements
- Previous experience with HR administrative routines (hiring/onboarding, timekeeping, or benefits).
- Familiarity with HR management systems (experience with Convenia and Ahgora is a plus).
- Strong communication, organizational skills, and attention to detail.
- Collaborative mindset with eagerness to learn and grow within Human Resources.
Benefits
- Welcome onboarding program
- "All Hands": our weekly meeting with the CEO
- Dress code: be yourself
- Flexible working hours
- Meal allowance (VR/VA Flex): R$ 924.00 per month
- Health insurance (for you and your dependents)
- Dental plan
- TotalPass
- Childcare assistance
- And more...
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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