Authorization Supervisor overseeing daily healthcare authorization activities for CenterWell, ensuring regulatory compliance and efficiency. Leading and developing staff while maintaining high standards of service delivery.
Responsibilities
Supervise daily authorization activities to ensure maximum efficiency.
Provide guidance and direction to staff, covering all aspects of authorization standards/procedures.
Ensure adherence to policies and procedures, and initiate correspondence to insurance companies.
Supervise authorization management functions and maintain assigned portfolios at acceptable levels.
Provide guidance and assistance to management at branches assigned on authorization issues.
Develop and implement plans to ensure authorization is within stated objectives.
Supervise the maintenance of the provider manuals, patient information updates, and various logs.
Ensure that authorizations are within the established time frames and that customer service guidelines/guarantees are adhered to.
Keep abreast of authorization regulations/requirements, and communicate changes to all pertinent personnel.
Requirements
High School Diploma or the equivalent.
A minimum of three years healthcare related authorization experience.
Some experience in a lead or supervisory role generally required.
Strong knowledge of collection and accounts receivables procedures preferred.
Effective communication skills.
Benefits
Health benefits effective day 1
Paid time off, holidays, and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
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