About the role

Agency Insurance Agent responsible for selling Property and Casualty insurance policies at PEMCO. Supporting outbound sales campaigns and providing exceptional customer service to existing clients.

Responsibilities

Use Agency management systems to accurately and efficiently document customer correspondence and record policy-related information and customer/prospect data.
Support outbound sales campaigns as needed.
Sell new Property and Casualty policies from within PEMCO's office via inbound and outbound channels including telephone calls, email and internet leads to meet sales goals.
Provide customer service to existing customers, while strategically taking opportunities to cross-sell at appropriate times.
Accurately explain policy coverages, endorsements and/or limitations and provide consultative advice and solutions to meet the customer needs.
Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct.
Authentically support the PEMCO Brand and constantly are on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More.
Other duties as assigned.

B.A. or B.S. degree or equivalent work experience (Business degree or similar)
2 years of experience in a sales and service professional role with increasing levels of responsibility is required
Property & Casualty or financial industry experience, or previous experience with Applied / EPIC agency management system
Property/Casualty License
Business Environment: Has a thorough understanding of our industry, the relevant business landscape, trends in growth and insurance environments; the ability to spot early indicators of change and apply strategies to adapt quickly is required
Job specific: Skilled proficiency with contact management software applications is required
Organizational Savvy: Interfaces cross-functionally with both technical depth and business savvy. Understands company goals and objectives; thinks critically about business challenges and resolutions. Demonstrates keen listening and observation skills is required
MS Office: Skilled proficiency in Excel, Word, PowerPoint, Outlook is required
Job specific: Success in negotiating, overcoming objections, closing sales and executing standard sales agreements is required
Sales: Has a proven track record of revenue growth and sales success through negotiation; builds long-term customer relationships for PEMCO
Customer First: Has a relentless focus on the customer and dives deep into the challenges they face with a strong customer service orientation.

covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long- and short-term disability benefit coverages.
eligible to participate in PEMCO’s 401(k) plan, which includes a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).
Vacation accrues at a rate of 10 days for new hires and increases based on a schedule to a maximum annual accrual of 25 days based on tenure.
Granted four (4) floating holidays immediately upon hire.
Paid holidays for the eight (8) holidays observed by PEMCO throughout the calendar year.
Granted up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status), which is approximately 28 hours more per year than the Washington state-required accrual.
Paid time off for bereavement, jury duty, and employee volunteering in the community.
Flexible Spending Accounts.
Education Assistance Program after one year of service.
Scholarship program for children of PEMCO employees after one year of service.
Employee Assistance Program.
Well-being program.
Discretionary taxable gifts and gift cards.
And other Perks & Benefits, including discounts on computer software and hardware, cell phone plans, and rental cars.