Product Manager responsible for customer profile data and communication features in a leading ticketing platform. Collaborating with UX and Engineering to deliver scalable solutions.
About the role
- Head of Product at Monstro, leading innovative AI-driven solutions in fintech. Overseeing product vision, strategy, and execution for consumer and institutional products.
Responsibilities
- Define and communicate a bold, AI-first product vision that aligns with Monstro’s mission.
- Translate company strategy into a clear, prioritized roadmap for both consumer and institutional products.
- Balance fast iteration with long-term bets, ensuring we ship features that drive adoption, engagement, and measurable business outcomes.
- Partner with AI/ML engineering to turn cutting-edge capabilities into real customer value.
- Develop products that serve both everyday consumers and global institutions, delivering differentiated value across the two-sided model.
- Define success with clear KPIs and own product performance across acquisition, engagement, retention, and monetization.
- Work closely with engineering, design, and business leadership to create seamless, user-centered solutions.
- Build and lead the product function at Monstro, recruiting and mentoring top talent while fostering a culture of innovation, accountability, and velocity.
Requirements
- 10+ years in product management with experience leading products in fintech, banking, or high-growth consumer tech.
- Track record of building at scale, having shipped 0 to 1 products and scaled them to significant adoption, ideally across both B2C and B2B contexts.
- Fintech or financial services expertise, with knowledge of wealth management, banking operations, and regulatory environments.
- Experience building products powered by data, personalization, or AI/ML.
- Strong analytical mindset with the ability to use metrics for decisions while knowing when intuition and conviction apply.
- Thrives in high-growth, fast-paced environments and comfortable with ambiguity.
- Exceptional communication skills, able to rally teams and inspire stakeholders.
- Skilled at building strong, collaborative relationships across teams, including design, engineering, sales, and customer success.
- Proven ability to balance strategic thinking with hands-on execution.
Benefits
- Competitive salary
- Performance bonuses
- Equity
- Robust benefits package
- Paid health coverage
- Vision coverage
- Dental coverage
- Disability coverage
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