Global Program Manager leading enterprise-level projects at Sprinklr, enabling unified customer experiences through AI innovation. Managing multiple key accounts and fostering client relationships.
Responsibilities
Own and manage a portfolio consisting of 5 - 7 accounts
Partner with consulting teams, leaders and other internal departments to drive delivery
Develop relationships with key client & internal stakeholders
Ensure overall program effectiveness while keeping within budget
Manage client service expectations and briefs for measurable outcomes
Provide weekly project status and burn reports
Requirements
Fluency in English and German (Mandatory)
Extensive client management experience collaborating closely with business owners and executive level clients
Experience managing projects in IT, SaaS, Social, or Software environment
Experience working with multi-geo, multicultural delivery teams
Experience on large scale project management in multi-organisational initiatives
Ability to identify and resolve issues, manage risk, develop detailed work plans, and perform resource allocations
Strong knowledge of software development life cycles and web technologies
Certification in Project Management (Prince2, PMP, SCRUM etc.)
Benefits
Voluntary healthcare coverage for you and your family
Paid time off to recharge and spend time with loved ones
Open Mentoring Program for meaningful connections and growth
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