Hybrid General Manager – Central

Posted 2 months ago

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About the role

  • General Manager driving operational excellence and team leadership across Stord's fulfillment centers in the U.S. Delivering superior results and customer satisfaction in a high-growth environment.

Responsibilities

  • Prepare and own P&L for the AOR.
  • Develop and implement operational strategies that enhance efficiency, reduce cost, and improve customer satisfaction across all fulfillment centers within the AOR.
  • Regularly monitor and report on key operational metrics, identifying areas for improvement and implementing solutions.
  • Partner with Talent Acquisition on recruiting and strategic labor planning efforts
  • Manage the operational budget for the AOR, ensuring effective resource allocation, cost control, and profitability.
  • Develop and deliver comprehensive peak season strategies.
  • Collaborate cross-functionally to deliver an unmatched customer experience.
  • Build a culture and develop leaders by inspiring and empowering managers and embodying Stord’s core values.
  • Responsible for the overall direction, coordination, and evaluation of the talent in AOR
  • Lead, mentor, and develop a team of Site Leaders and Operations Managers, ensuring alignment with company values, mission, and objectives.
  • Ensure the safety and security of both staff and inventory by identifying potential risks and implementing measures to mitigate them.

Requirements

  • Bachelor’s degree in engineering, Supply Chain, Operations Management, or a related field
  • 8+ years of management experience in high velocity omni-channel fulfillment operations, with a proven track record of managing multiple facilities or operations with superior outcomes.
  • Experience leading teams of 200+ people, including salaried employees, with a demonstrated history of leadership capabilities and an ability to motivate/develop teams.
  • Experience with Lean and Six Sigma methodologies
  • Experience developing and owning P&L across multiple fulfillment/distribution centers.
  • Experience monitoring financial performance within a fulfillment center/distribution center, including cost per order, cost per unit, throughput, orders per hour, and more.
  • Excellent verbal and written communication skills, including experience presenting to executives on operational performance.

Benefits

  • Relocation is available for this role

Job title

General Manager – Central

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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