About the role

  • Support the technical implementation of software product delivery by working closely with project teams and end users.
  • Develop a deep understanding of stakeholder requirements.
  • Apply industry best practices and leverage system knowledge to design optimal solutions.
  • Ensure that delivered solutions meet or exceed functional requirements through active involvement in requirements gathering, system analysis, solution design, and testing.
  • Interface with team members and stakeholders to document business needs.
  • Translate functional requirements into actionable technical specifications.
  • Support solution design and configuration in alignment with client processes.
  • Develop and execute functional test plans, including writing test scripts.
  • Support user acceptance testing (UAT), defect management, and validation.
  • Ensure deliverables meet contractual, compliance, and quality standards.

Requirements

  • Active Secret Security Clearance. Must be active to be considered for an interview.
  • Hands-on experience with testing applications, writing test scripts, and gathering requirements.
  • Exposure to ServiceNow platform functionality and configuration.
  • Ability to translate business needs into structured technical solutions.
  • Strong communication, collaboration, and documentation skills.
  • Functional Test Planning - Beginner
  • ServiceNow - Beginner

Job title

Functional Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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