Functional Analyst collaborating with stakeholders and developers in outsourced projects at IKH, a software solutions company. Analyzing business processes to identify improvement opportunities.
Responsibilities
Collaborate with business stakeholders to understand their goals, processes, and challenges.
Conduct interviews, workshops, and document analysis to gather detailed business requirements.
Analyze current systems and workflows to identify gaps or inefficiencies.
Translate business needs into clear, structured functional requirements and use cases.
Act as the main point of contact between stakeholders and developers.
Clarify requirements, answer questions, and manage changes to scope or specifications.
Ensure developers and testers understand functional needs and constraints.
Requirements
Minimum 5 years functional analyst experience in Banking Sector and/or Business Process Management systems preferably in lending.
Excellent written and verbal communication skills are vital for documenting requirements, conveying information to stakeholders, and facilitating collaboration between business and technical team.
Experience in the analysis and documentation of functional requirements, including business processes, user stories, and use cases.
Experience in using business process modeling techniques and tools, such as BPMN (Business Process Model and Notation).
Experience in data analysis techniques and tools can be valuable, especially.
Excellent knowledge of English language.
Good interpersonal skills.
Benefits
An attractive salary package
Career development and growth opportunities
An amazing private & open-office workspace in Athens
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