AL
Ameriprise Financial Services, LLCOIPA Engineer
OIPA Engineer providing technical guidance for Oracle Insurance Policy Administration solutions. Collaborating with teams to design and implement strategies aligned with business objectives.
About the role
- Deploy and configure AI account management platform for enterprise clients
- Work onsite or remotely with customer teams to ensure successful integration
- Customize workflows, data pipelines, and AI models to match client requirements
- Troubleshoot technical issues and provide rapid resolution during implementation phases
- Train customer technical teams on platform usage and best practices
- Build custom integrations between platform and client systems (CRMs, ERPs, databases)
- Develop client-specific features and modifications using Python
- Create data transformation scripts and API connections for seamless data flow
- Prototype solutions for unique customer use cases and maintain client-specific codebases
- Gather detailed feedback on product performance and collaborate with product and engineering teams to influence roadmap decisions
- Document best practices and contribute to internal tooling to improve deployment efficiency
- Regular customer interaction and possible travel to client sites; remote work supported between engagements
Requirements
- Strong proficiency in Python
- Proficiency in PostgreSQL
- Experience with DynamoDB
- Experience with OpenSearch
- Experience with APIs, webhooks, and system integrations
- Familiarity with cloud platforms (AWS, Azure, or GCP)
- Experience with Snowflake, Databricks or similar data warehouses
- Knowledge of AI/ML concepts and how they apply to business processes
- Excellent communication skills with both technical and business stakeholders
- Ability to translate complex technical concepts into business value
- Experience working directly with enterprise customers
- Comfortable presenting solutions and leading technical discussions
- Problem-solving mindset with customer success orientation
- 3+ years of software engineering experience
- Previous experience in customer-facing technical roles (solutions engineering, consulting, implementation)
- Background in B2B SaaS environments
- Experience with account management or sales technology systems preferred
- Ability to travel to client sites and work onsite as required
Benefits
- Direct impact on customer success and company growth
- Unique blend of technical development and customer interaction
- Opportunity to shape product direction through customer insights
- Work with cutting-edge AI technology in a rapidly growing market
- Collaborative team environment with significant autonomy
- Competitive compensation including equity participation
- Remote work supported between customer engagements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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