FG
Focus GroupIT Field Engineer
IT Technical Engineer responsible for providing installation and onsite customer support at Focus Group. Delivering high - quality service and troubleshooting network infrastructure issues in the Farnborough area.
About the role
- Diagnose basic mechanical, software, network, and system failures using established procedures.
- Service and repair designated equipment to Canon standards and specifications.
- Maintain working knowledge and aptitude of multiple product groups, including basic aspects of troubleshooting and diagnostics.
- Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
- Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
- Provide direction to less experienced technicians and solutions for escalated technical and customer service-related problem areas for any territory requested.
Requirements
- HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- Basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
- Ability to travel (valid driver's license and acceptable driving record necessary).
- Capability to work in a 24/7 environment, while performing shift work and on-call rotations.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers’ premises.
- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).
- Customer-facing role requiring compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
- You must be legally authorized to work in the United States; the Company will not pursue or support visa sponsorship; all applicants must reside in the United States at the time of hire.
Benefits
- This role is eligible for a transportation allowance.
- Competitive compensation and benefits.
- Medical, dental, vision.
- 401(k) Savings Plan.
- Discretionary profit sharing.
- Discretionary success sharing.
- Educational assistance.
- Recognition programs.
- Vacation.
- Employee referral bonus.
- Employee discounts.
- “Dress for Your Day” attire program (casual is welcome, based on your job function).
- Volunteer opportunities to give back to our local community.
- Swag! A Canon welcome kit and official merch you can’t get anywhere else.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
CL
Cirrus LogicField Applications Engineer
Field Application Engineer providing technical support and integration expertise for automotive customers with Cirrus Logic's solutions. Collaborating closely with engineering teams to secure design wins and customer accounts.
QH
Quaker HoughtonField Service Engineer – QH Fluid Intelligence
Field Service Engineer in Coventry, supporting clients with installation and maintenance of industrial equipment. Key responsibilities include servicing, training, and quality assurance within EMEA.
Medical Imaging Field Engineer for GE and Hologic Mammography systems. Leading maintenance and repair, ensuring top performance across Northeast locations.
HI
HillenbrandSenior Service Engineer
Responsible for providing end - to - end support for Injection molding machines in Mumbai, including installation and customer training. Ensures troubleshooting and maintenance for machine functionality.
HI
HillenbrandService Engineer
Field Service Technician responsible for installation and maintenance of injection molding machines. Role requires troubleshooting and customer interaction while based in Ahmedabad, India.
LD
Leonardo DRSField Service Technician
Field Service Technician providing hands - on technical support for DRS Land Systems products. Involves assembly, troubleshooting, and repair at various customer sites in the United States.
SK
Suffel Fördertechnik GmbH & Co. KGField Service Technician – Customer Area Heidelberg, Mannheim
Service technician maintaining and repairing forklifts and industrial equipment in Mannheim area. Working independently and professionally with a focus on customer satisfaction.
BH
Baker HughesLead Field Engineer – Emerging Talent
Field Engineer developing energy solutions in collaboration with diverse teams at Baker Hughes. Engaging in technical problem - solving and enhancing client services through innovative support.
CG
Concorde Technology GroupCustomer Services Field Engineer
Field Engineer providing technical support, troubleshooting hardware, and maintaining client service quality in the United Kingdom. Requires full driving license and relevant experience in engineering roles.