Solves technical issues across a broad range of technologies providing Cloud Services solutions for customers.
Applies advanced troubleshooting techniques and solution-oriented approaches to proactively identify and correct service degradation issues.
Responsible to monitor, manage and administer the health, capacity & performance of Cloud Services.
Provide consultative services and technical leadership to the business and cloud support teams.
Address complex customer inquiries and resolve technical problems.
Requirements
Bachelor’s or master’s degree in a related area of study with typically 10-15 years’ experience.
Proficiency in designing, integrating, and troubleshooting cloud services hosted on hybrid cloud platforms such as HPE Greenlake, Azure Stack HCI, etc.
Experience with various public clouds, i.e. Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
Experience in architecting and designing complex, scalable, and secure cloud solutions.
Lead and mentor cross-functional cloud support teams in designing and deploying cloud services.
Benefits
Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion
Job title
Federal SecOps Engineer, Clearance Required - Secret
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