Customer Solutions Consultant providing technical support and assistance to SiteMinder customers. Engage with diverse customers while maintaining strong relationships through high levels of customer service.
HE
Hybrid Federal Billing and Solutions Manager – Clearance Required, Secret
Posted 3 months ago
About the role
- Billing and Solutions Manager at Hewlett Packard Enterprise overseeing federal cloud services billing, requiring strong operational and financial expertise. Mainly remote with some onsite requirements.
Responsibilities
- Oversee all aspects of cloud services billing
- Develop and implement billing processes and procedures for various cloud services
- Ensure accurate and timely invoicing to customers
- Monitor and resolve billing discrepancies and disputes
- Conduct regular audits of billing systems and processes
- Manage customer billing relationships
- Build and maintain strong relationships with customers
- Ensure accurate and timely revenue recognition in accordance with accounting standards
Requirements
- Bachelor's degree preferred or Associate degree holder (technical field) with 6-8 years working experience in billing and order management
- 4+ years of OEM Order Management Experience
- Service Now Experience or similar billing tool utilization
- 4+ years of CRM and ITAM
- US Citizenship required
- Secret Clearance required
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
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