DH
Dalmata HospitalityDirecteur d'hôtel
Directeur d'hôtel overseeing daily management and operations of Première Classe hotel in Nantes - Saint Herblain. Responsible for team leadership and customer experience optimization.
About the role
- Ensure the success and sustainability of current operations while identifying strategic opportunities for programmatic expansion aligned with Fresh Truck's mission
- Build and execute strategic plans that position Fresh Truck for sustainable growth while maintaining our community-centered values and scrappy, hands-on culture
- Evaluate and strengthen Fresh Truck's impact through strong relationships with partners, collaborators, volunteers, staff, donors, governmental agencies, and community organizations
- Serve as the primary external spokesperson and storyteller for Fresh Truck, compellingly articulating our mission, impact, and approach to diverse audiences
- Cultivate and steward high-level relationships with individual donors, corporate partners, and other funding sources to diversify revenue streams
- Partner with the Director of Development & Communications to maintain and grow foundation and corporate support while taking primary responsibility for major donor engagement
- Leverage an existing network in Boston to expand Fresh Truck's visibility and partnerships across the nonprofit, philanthropic, and business sectors
- Represent Fresh Truck in community forums, at events, and in policy conversations related to food justice and equitable access
- Work closely with staff, Board, and key stakeholders to align programmatic outcomes with strategic goals
- Use data to drive decisions and promote continuous improvement across all program areas
- Assess, enhance, and maintain Fresh Truck's systems and infrastructure with a practical, hands-on approach—building solutions that match our resource reality rather than implementing costly systems beyond our capacity
- Ensure operational excellence while remaining grounded in the day-to-day realities of our work, including regular presence at market sites and our Roxbury headquarters
- Center Fresh Truck communities in all decision-making through strong organizational practices
- Sustain and evolve Fresh Truck’s culture of teamwork, mutual respect, transparency, and meaningful collaboration among staff
- Nurture a transparent and supportive culture with high accountability for outcomes, where staff can bring their whole selves to work
- Directly manage operations, programming, and advancement departments, and develop staffing structure as the organization scales
- Oversee all aspects of personnel management and human resources across the organization
- Complement the existing team's strengths, recognizing and building on the expertise already present
- Build and refine strategic nonprofit systems for development, communications, volunteer management, and community engagement—bringing fresh perspective while understanding resource constraints
- Implement practical technology solutions that improve efficiency
- Lead on the use and refinement of existing tools- including Salesforce, Google Drive, and budget management platforms- ensuring effective processes across the organization
- Balance visionary thinking with a realistic assessment of what's achievable given organizational size and resources
- Maintain working knowledge of developments in food policy, including SNAP, HIP, and other public benefits that directly impact our work and the communities we serve
- Build Fresh Truck's profile as a sought-after resource on food access, community-centered programming, and innovative approaches to food justice
- Develop cross-sector partnerships that advance both service delivery and policy solutions.
Requirements
- Minimum of 4 years of professional experience with a minimum of 3 years in a leadership role contributing to organizational strategy
- Demonstrated commitment to equity, justice, and community-centered approaches—with lived experience and/or professional background working with communities facing systemic barriers to resources
- Strong external relations skills, including fundraising expertise, public speaking, and the ability to compellingly tell stories about impact
- Experience building sustainable partnerships with nonprofits, businesses, academic institutions, and government agencies
- Proven ability to build and refine nonprofit systems (development, communications, volunteer management) with a hands-on, practical approach suited to resource-constrained environments
- Staff management experience and demonstrated ability to coach, support, and develop high-performing teams
- Experience working in small, scrappy nonprofit environments where leaders wear multiple hats and engage directly in operations
- Comfort with both strategic thinking and getting into operational details—able to build systems while also being present at market sites and comfortable in a warehouse environment
- Strong analytical skills and proficiency in using data to drive programmatic and fundraising decisions
- Demonstrated ability to collaborate effectively with colleagues, Board members, external partners, and direct reports
- Service mindset with commitment to working "shoulder to shoulder" with program operations
- Strong knowledge of and connections to Boston communities, nonprofits, or funders
- Familiarity with community organizing and community-led processes
- Experience with or understanding of how communities navigate access to food, housing, and other basic needs.
Benefits
- medical, dental, vision & disability insurance
- retirement plan
- flexible paid time off
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