Directeur d'expérience en certification at Demers Beaulne overseeing audit strategies and managing team performance in a hybrid setting with professional development opportunities.
About the role
- Directeur(trice) exécutif de comptes dans une agence numérique, développant des relations clients pour stimuler la croissance. Réalisation des ventes et participation à la stratégie de l’entreprise.
Responsibilities
- Secure opportunities with public and private sector clients in Canada and the United States, including web design and development projects, ongoing enhancement and support engagements, as well as audits and training focused on growth and value.
- Manage both inbound leads and plan/execute outbound activities through proactive and creative prospecting.
- Collaborate with technology and business partners to jointly develop leads and opportunities.
- Manage the full sales cycle: prospecting, discovery, responding to RFIs/RFPs, presentations, and contract negotiation, following a structured, paced process.
- Be responsible for a revenue target that directly contributes to the company's growth objectives.
- Act as a strategic advisor to clients by sharing trends, insights, and best practices to help them remain competitive.
- Develop and approve project briefs, providing guidance and direction to account and project teams.
- Regularly participate in industry events in Montreal and across North America, leveraging your market and prospect knowledge to build a community around our work.
- Lead and take part in presentations and other activities aimed at strengthening relationships between the agency and its clients.
- Provide clear and concise updates to clients and agency leadership.
- Forecast and track account key performance indicators, reporting on status and active opportunities.
- Maintain accurate records of account activities using CRM tools and client reporting.
Requirements
- Minimum 7 years of experience in an agency or professional services environment.
- Excellent written and verbal communication skills, with the ability to understand and address client needs in the context of agency services.
- Proven expertise in new business development.
- Strong knowledge of digital best practices, technologies, and trends — experience with Drupal, WordPress, or other open-source technologies is an asset.
- Experience managing client relationships and serving as an escalation point.
- Comfortable with public speaking, event participation, and presentations.
- Ability to define objectives in a fast-paced environment.
- Excellent command of both French and English, written and spoken.
Benefits
- Competitive compensation with a mix of base salary and performance bonus.
- A diverse, multilingual, collaborative, and supportive team.
- A beautiful office less than five minutes from the Mont‑Royal metro station, with one day of remote work per week.
- Competitive pay, benefits, and an excellent work-life balance.
- A culture that values learning, creativity, and mentorship.
- Opportunity to travel and build an exceptional professional network.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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