Professional Services Director managing client integration projects and ensuring satisfaction at Estreem. Leading a department with a focus on SaaS solutions and strategic alignment.
Responsibilities
Structure and lead the Professional Services department
Ensure client satisfaction
Collaborate with the Program Management team and Product teams
Oversee all client projects within Professional Services
Establish governance with banks
Requirements
Master’s degree in engineering or computer science
Minimum 10 years of experience in consulting, software implementation, SaaS, or systems integration services
Significant experience in project leadership, pre-sales, and P&L management
Ideally: experience creating or transforming a Professional Services department within a SaaS organization
Fluent in French (C2), professional working proficiency in English (B2–C1)
Benefits
Possibility to use a Time Savings Account (CET)
Swile card (meal vouchers)
FMD (sustainable mobility allowance)
Company savings schemes (PEE, PERCO), profit-sharing, and employer matching
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