Hybrid Engagement Solutions Manager

at Contexture

• Job title: Engagement Solutions Manager
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $5,757 - $6,583 per month
• Degree requirement: Bachelor's Degree
• Tech skills: Tableau
• Location requirements: Hybrid, Phoenix, United States

About the role

• Engagement Solutions Manager collaborating with Contexture teams to support sales execution and operations. Responsible for client relationships and data management in healthcare environment.

Responsibilities

• The Engagement Solutions Manager (ESM) collaborates with Contexture internal teams to support sales execution and operations.
• Qualify leads and promptly and effectively transition leads to the Engagement Managers.
• Develop client relationships and work with the team to become a long-term trusted health information exchange partner.
• Responsible for managing attestation and the patient rights processes, forms, verification, etc.
• Utilize business application reports to support sales operations, identify new revenue opportunities, and provide information for other Contexture teams.
• Explain use cases for current Contexture products to a wide variety of Contexture participant types.
• Create presentations and collaborate with marketing/communications to define messaging and materials.
• Build and maintain strong, long-lasting relationships with influencers inside the Participant organization.
• Demonstrate HIE application in small group and large group settings, online and in person.
• Responsible for initiating onboarding activities, fulfilling necessary requirements for solution implementation, and collaborating with the relevant Contexture teams to ensure participants go-live with HIE services.
• Prepare reports on account status and identify up-sell opportunities with current Participants.

Requirements

• Minimum of 2+ years of sales or account management with physician practices.
• A Bachelor's Degree in Business, Healthcare Management, Information Systems, or a related discipline.
• Experience in preferably in healthcare IT or with a clinical background degree preferred.
• Working knowledge of clinical practice processes within various care settings.
• Excellent verbal, written, and interpersonal communication skills; persuasive communicator.
• Strong initiative with solid work ethic and a willingness to roll up sleeves and do what it takes.
• Experience with EHR software systems.
• Expertise in Excel for reporting and cleaning up prospect lists for Sales campaigns.
• Experience with Customer Relationship Management software.
• Experience with Business Intelligence software, preferably Tableau.

Benefits

• Contexture provides a comprehensive benefits package.
• Health insurance
• Retirement plans
• Paid time off
• Professional development opportunities
• Flexible work arrangements