Hybrid E-commerce Product Lead

Posted last month

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About the role

  • Lead the strategy and execution of Trezor’s e-commerce platform to drive growth, conversion, education and customer satisfaction
  • Own and deliver the e-shop product roadmap with clear exploration and intake processes
  • Partner closely with Engineering, Design, Business, Support, Logistics, and Finance to deliver seamless end-to-end experiences
  • Oversee site performance, infrastructure, and backend systems to ensure a reliable, scalable, high-performing shopping experience
  • Champion product experience: identify user pain points, enhance conversion flows, and ensure high-quality content and storytelling
  • Lead and mentor a small team of product managers working on digital products and educational initiatives
  • Serve as the central point of stakeholder management: align priorities, balance business needs with technical realities, and support team success

Requirements

  • Proven track record in leading high-performing e-commerce platforms, ideally in a global and consumer goods environment
  • Experience with Agile Scrum methodology (sprint planning, backlog management, stand-ups, reviews, retrospectives)
  • Technical understanding of web infrastructure, backend systems, and performance optimization
  • Analytical mindset with experience in data-driven decision making
  • Awareness of security, compliance, and a privacy-preserving e-commerce setup
  • Experience with global e-commerce operations (multi-currency, tax, logistics, payments, localization)
  • Familiarity with E-commerce tooling: Figma, GitHub, Shopsys, Keboola, Flexibee, AWS, Metabase, GA, SimilarWeb, Zendesk, Ada chatbot, ElasticSearch, Luigi’s Box
  • Customer-first approach: integrate user insights, support feedback, and customer data into product improvements
  • Commercial acumen: conversion optimization and customer lifecycle management
  • Excellent stakeholder management and cross-functional leadership skills
  • Experience leading teams and driving complex projects from idea to execution
  • Fluent English communication skills (written and spoken)
  • Availability to commute to Prague office on a weekly basis (application question)

Benefits

  • A chance to be part of a brand that has shaped the crypto industry
  • Option to receive part of your compensation in bitcoin
  • Flexible hours, free reign
  • Budget for professional development (training programs, courses and workshops)
  • Friendly environment, regular company events and fun get-togethers
  • Renovated offices (gym, football table, billiards, PlayStation and a 3D printer)
  • Benefits such as a MultiSport card, company mobile plan, and more
  • Free on-site parking

Job title

E-commerce Product Lead

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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