B2B Manager leading the entire lifecycle of training projects for key accounts at ThePower. Collaborating with clients to create impactful training solutions.
About the role
- District Manager leading multiple Sky Zone locations, developing General Managers and enhancing guest experiences. Requires 70% travel to ensure operational excellence and growth.
Responsibilities
- Maintain and grow a portfolio of successful locations: develop district-level strategies to achieve each parks membership, events, operational, and customer-service goals, while addressing each park’s unique strengths and challenges.
- Lead a team of leaders: motivate, coach, and develop General Managers to achieve operational goals.
- Serve as a resource: provide expertise on building guest loyalty, team staffing and management, park operations and safety, and company policies and procedures.
- Collaborate: partner regularly with cross-functional support teams.
Requirements
- 5+ years of multi-unit leadership experience managing 6 or more locations in customer-facing, performance-driven industries; hospitality, fitness, retail, or food and beverage preferred.
- 5+ years of management experience focusing on P&L, operations, customer service, training and development, and driving key performance measurables; membership-driven industry experience strongly preferred.
- Proven success identifying strengths and gaps in performance and aligning the right people in the right roles.
- Ability to set clear direction, inspire performance, deliver timely feedback, hold others accountable, and celebrate success.
- Values-driven leadership approach, strong organizational, interpersonal and critical thinking skills.
- Minimum High School or GED; college degree preferred.
Benefits
- competitive base salaries
- generous bonus opportunities
- comprehensive benefits
- amazing culture
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