HE
HealthfirstDirector, Performance Improvement
Director of Performance Improvement responsible for PI initiatives and team leadership at Healthfirst. Collaborating with operations to enhance business processes and productivity measures.
About the role
- The Reporting Analytics & Informatics Director plays a key role in setting and upholding standards for analytics and reporting.
- This position manages the day-to-day operations of the reporting and analytics CoE, including organizing forums, maintaining processes and documentation, and overseeing project intake and prioritization.
- The Director ensures adherence to policies, supports initiative execution, and proactively addresses issues and risks.
- This role requires close collaboration with business partners and stakeholders to maintain consistency and quality in analytics and reporting practices.
Requirements
- Minimum of 7 years of experience in a health plan or other healthcare related organization, inclusive of data project management experience, and leadership of a small to medium team (5+ people)
- Experience with technical data product delivery (e.g., ETL, data modelling, reporting development)
- Experience with reporting and analytics governance
- Bachelor’s degree in computer science, MIS, or information management or a related field from an accredited institution required
- Master’s degree in computer science, MIS, or information management preferred
- Knowledge of reporting and analytics best practices and common tools used (e.g., Power BI, SAS)
- Knowledge of project management, meeting facilitation, backlog management, and project prioritization
- Knowledge of data delivery lifecycle (i.e., development, testing, production)
- Knowledge of common health plan reporting and analytics use cases
- Apply knowledge and experience to motivate team to meet organizational goals
- Highly developed skills in priority setting and alignment of project priorities with Departmental strategy
- Highest personal and professional integrity and strong work ethics
- Ability to articulate vision of transformation efforts and a sense of mission
- Willingness to take change and provide direction
- Results orientation, willingness to commit to a direction and drive operations to completion
- Demonstrated ability to manage adversity and challenging situations
- Ability to manage relationships and drive collaboration and alignment across business & technical audiences
- Ability to develop cooperative and constructive working relationships
- Ability to handle complaints, settle disputes and resolve conflicts and negotiate with others
- Collaborative team player orientation towards work relationships, strong culture awareness
- Ability to break down complex problems and projects into manageable goals
- Ability to get to the heart of the problem and make sound and timely decisions to resolve problems
Benefits
- Competitive salary
- Hybrid schedule
- State of the art fitness center on-site
- Medical Insurance with Dental and Vision
- Life, short-term, and long-term disability options
- Career advancement opportunities and professional development
- Wellness programs that promote a healthy work-life balance
- Flexible Spending Account – Health Care/Childcare
- CalPERS retirement 457(b) option with a contribution match
- Paid life insurance for employees
- Pet care insurance
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