Product Manager responsible for customer profile data and communication features in a leading ticketing platform. Collaborating with UX and Engineering to deliver scalable solutions.
About the role
- Director of Product leading platform initiatives for NimbleRx, a healthcare tech startup. Collaborating with cross-functional teams to drive product strategy and customer success.
Responsibilities
- Be a leader and a driver for our platform strategy and execution.
- Be a visionary for product infrastructure; build the lego blocks that everyone else will use to build their products.
- Be responsible and accountable for customer discovery, product strategy and execution, and successful outcomes.
- Operate as a hands-on combat leader: call your customers, analyze your data, clarify your intent, set your goals, plan your execution, and be responsible for your outcome.
- Lead and coach a very small and nimble team of product managers. Think 3 - 5. If you are looking to manage a team of 10+, this role is not that.
Requirements
- 10+ years in engineering and/or product experiences in product and/or developer platforms
- Prior engineering experiences at staff or higher levels are highly desired
- Demonstrated experience building and scaling large scale consumer product platform
- Relevant and helpful experiences in consumer engagement, payment / commerce platform, data / ML / AI platform, security and compliance
- A self-starter mindset with relentless curiosity and a strong bias for action
- Customer-obsessed and data driven approach, and ability to make decisions quickly
- Strong execution skills to materialize product strategy to successful outcomes
- 5+ years of leadership experience with responsibilities in hiring, coaching, and performance management
Benefits
- Medical / Dental / Vision / 401K package that fits your needs
- Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year
- 11 Paid Holidays
- Work out of our HQ in beautiful downtown Redwood City
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