Team Leader in insurance operations focusing on coaching and maintaining high team performance. Contributing to strategic evolution within a rapidly expanding company in commercial insurance.
About the role
- Director of Development Operations overseeing fundraising efforts at Cato Institute. Driving AI adoption and managing a team to enhance fundraising success and donor engagement.
Responsibilities
- Supervise, mentor, and coach a team of five
- Recruit, train, and develop staff and interns to advance operational excellence across Development
- Lead AI adoption and automation efforts in Development operations
- Maintain an optimized Development CRM (Salesforce)
- Implement and manage fundraising best practices across the Development team
- Oversee strategy and execution of the annual giving program (~$6.5M goal, <$25,000 donors)
- Lead strategic prospecting, research, and stewardship operations
Requirements
- 7-10+ years of progressively responsible fundraising experience
- Expertise in Salesforce (or comparable CRM) and advanced data analytics
- Strong track record integrating AI and technology solutions into fundraising or operations
- Demonstrated success in annual giving, donor stewardship, and fundraising operations
- Experience with prospect research, business intelligence tools, and performance metrics
- Excellent leadership, management, and communication skills
- Commitment to Cato’s mission of advancing individual liberty, limited government, free markets, and peace
- Preferred Salesforce power-user credentials
- Digital fundraising and mid-level donor program expertise
- Campaign experience within a major nonprofit or policy organization
Benefits
- Medical, dental, and vision insurance
- Employer contribution to a Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Generous vacation and sick days
- Paid parental leave
- Employer-provided life and disability insurance
- 401(k) employer match
- Transit/ Parking benefits
- Pet discount plan
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