Hybrid Director of Customer and Product Marketing

Posted last week

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About the role

  • Own the go-to-market strategy for key product lines.
  • Define and evolve product positioning and messaging that clearly articulates value for enterprise buyers and mid-market providers.
  • Conduct deep market, customer, and competitive research to uncover opportunities for expansion and differentiation.
  • Partner with Product Management to align product development with market needs and emerging healthcare trends.
  • Develop and lead GTM strategies from concept through launch, ensuring cross-functional alignment and measurable impact.
  • Collaborate with Marketing and Demand Generation to design campaigns that resonate with both enterprise and mid-market buyer journeys.
  • Manage pricing, packaging, and commercialization strategies that balance scalability with accessibility.
  • Deliver enablement tools—sales playbooks, ROI calculators, and persona-based narratives—that elevate how we position and sell our solutions.
  • Build win/loss and competitive intelligence programs to capture insights that inform sales tactics and long-term strategy.
  • Serve as a trusted advisor to the revenue organization by translating complex product capabilities into clear, differentiated values.
  • Establish success metrics to track marketing performance, adoption, and ROI.
  • Leverage analytics to refine GTM plans, messaging, and campaign strategy based on results.
  • Partner with Revenue Operations and Finance to tie marketing outcomes to business performance.

Requirements

  • Bachelor’s degree required.
  • MBA or advanced degree preferred but not required.
  • 7+ years progressive experience in B2B SaaS product marketing, ideally in healthtech, post-acute, or enterprise healthcare.
  • Proven success leading product launches and GTM strategies that accelerate revenue and adoption.
  • Strong understanding of healthcare buyer dynamics - from complex enterprise RFP cycles to fast moving mid-market decisions.
  • Exceptional ability to translate technical and clinical concepts into accessible, emotionally compelling narratives.
  • Data-driven mindset with a commitment to testing, learning, and continuous improvement.
  • Highly collaborative, with a track record of cross functional leadership and influence.

Benefits

  • Competitive pay
  • Robust benefits
  • Professional development opportunities
  • Meaningful work
  • Leaders who care
  • Flexibility
  • A company that gives back

Job title

Director of Customer and Product Marketing

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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