Intern supporting Agentic AI transformation initiatives within Go-to-marketplace Applications team at CrowdStrike. Collaborating with stakeholders to optimize business processes and systems.
Responsibilities
The Intern will work closely with GTM IT stakeholders and cross-functional business partners to:
Requirements Gathering: Elicit, analyze, and document business requirements for new Agentic AI capabilities within GTM systems (e.g., Sales, Marketing, and Service platforms).
Process Mapping: Map current GTM business processes and identify opportunities for optimization and automation through Agentic AI.
System Analysis: Analyze existing GTM IT systems to assess integration points and data readiness for AI transformation projects.
Documentation: Create high-quality documentation, including functional specifications, use cases, process flows, and training materials.
Testing Support: Assist in developing test plans and conducting user acceptance testing (UAT) to ensure solutions meet business needs.
Stakeholder Communication: Facilitate meetings and communicate project updates, risks, and findings to team members and stakeholders across GTM
Requirements
Currently enrolled in a Bachelor's or Master's degree program in Business Information Systems, Computer Science, IT Management, or a related field.
Strong analytical and problem-solving skills with an ability to translate complex business problems into clear, actionable requirements.
Excellent written and verbal communication skills.
Proficiency in using standard office productivity tools.
Familiarity with the concepts of Agentic AI, Gen AI or Machine Learning.
Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.
Prior coursework or experience in Business Process Management, Systems Analysis, or Project Management.
Knowledge of core Go-to-Market business processes (e.g., Lead-to-Cash, Customer Service).
Benefits
Market leader in compensation and equity awards
Paid holidays (including birthday holidays) and 401k matching (where applicable)
Professional development opportunities including workshops, tech talks, and Executive Speaker Series
Assigned mentors from across the company for continuous support and feedback
Participation in companywide initiatives including FalconFIT, Wellness Programs, and Employee Assistance Program
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Ownership of impactful projects that move the company forward
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