Data & Analytics Capability Lead managing enterprise analytics platforms and standards across U.S. Commercial organization. Collaborating with leaders to enable data - driven decision - making in a matrixed environment.
About the role
- Director of Billing overseeing billing operations for a commercial refrigeration company. Ensuring accuracy, compliance, and efficiencies in billing processes across multiple service lines.
Responsibilities
- Lead, develop, and oversee the Billing Department, including billing specialists, analysts, and administrative staff.
- Manage end-to-end billing operations across construction, service, and maintenance contract divisions.
- Partner with operations and project management teams to ensure billing aligns with project milestones, service tickets, and contract terms.
- Ensure accuracy of all job setup, cost allocation, and change order documentation before invoicing.
- Implement and monitor key performance indicators (KPIs) related to billing accuracy, timeliness, DSO (days sales outstanding), and revenue recognition.
- Collaborate closely with finance and accounting teams to reconcile billing data with the general ledger and ensure compliance with GAAP.
- Standardize billing processes across multiple branches and service lines to improve efficiency and scalability.
- Oversee client billing inquiries and dispute resolution to maintain strong customer relationships.
- Support systems integration and technology improvements (ERP, field service management, etc.) to automate and enhance billing workflows.
- Participate in financial forecasting, audit preparation, and month-end close activities as they relate to billing.
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field; MBA or CPA preferred.
- 8+ years of progressive experience in billing or revenue operations, with at least 3 years in a leadership role.
- Strong understanding of construction, service, and maintenance billing models.
- Experience working in an ERP or service management system (e.g., Oracle, SAP.).
- Proven ability to lead teams, implement process improvements, and drive measurable results.
- Excellent analytical, communication, and leadership skills.
- Ability to thrive in a fast-paced, multi-division organization with both project-based and recurring service revenue streams.
Benefits
- This is a full-time role with corporate benefits.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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