Director II managing care management programs and leading clinical teams at Elevance Health. Focused on member outcomes, quality performance, and comprehensive care management oversight.
About the role
- Director of IT Technology Solutions at DCRI, managing technology services for healthcare research and administration. Leading strategic vision, collaboration, and oversight of technology operations and delivery.
Responsibilities
- Partner with the Chief Research Technology Officer (CRTO) to define and execute the strategic vision for the technology solutions department.
- Align technology priorities, investments, and roadmaps with DCRI leadership, enterprise stakeholders, and institutional partners.
- Develop and maintain multi-year roadmaps supporting operational excellence, application modernization, and scalable digital platforms.
- Establish and monitor KPIs and service metrics to ensure performance, reliability, security, and continuous improvement.
- Monitor emerging technologies and industry trends to drive innovation and maintain organizational competitiveness.
- Lead or support cross-organizational initiatives, governance forums, and strategic committees in collaboration with directors and senior leaders.
- Oversee enterprise systems and clinical research platforms, ensuring availability, integration, lifecycle management and technical support.
- Direct application development and delivery using Agile and Plan-Build-Run models with clear accountability for internal and external teams.
- Manage annual operating and capital budgets for DCRI’ technology in partnership with the CRTO and Finance team including multi-year financial planning.
- Partner with the CRTO, Director of Data and Digital Health, and HR to build a future-ready technology workforce aligned with DCRI’ mission.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
- 10+ years of progressive IT leadership experience within contract research, pharmaceutical, medical device, biotechnology, or academic research organization.
- Experience in enterprise applications, database systems, analytics platforms, and clinical research systems.
- Strong knowledge of Agile, SDLC, ITIL, infrastructure operations, and DevOps practices, and platforms like Atlassian or ServiceNow.
- Proven experience with cloud platforms (Azure preferred, AWS & GCP acceptable), CI/CD pipelines, and modern architecture.
- Experience leading cybersecurity, risk management, and compliance programs in regulated environments.
- Understanding of Generative AI, agentic workflows, LLMs, and process automation.
- Experience working within shared-service models and managing external IT partners.
- Exceptional communication, stakeholder management, and executive presentation skills.
- Demonstrated ability to lead distributed, cross-functional, and cross-cultural teams.
Benefits
- Hybrid work environment with occasional travel required for meetings or on-site support
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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