Hybrid Director of Technology Solutions

Posted 2 hours ago

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About the role

  • Director of IT Technology Solutions at DCRI, managing technology services for healthcare research and administration. Leading strategic vision, collaboration, and oversight of technology operations and delivery.

Responsibilities

  • Partner with the Chief Research Technology Officer (CRTO) to define and execute the strategic vision for the technology solutions department.
  • Align technology priorities, investments, and roadmaps with DCRI leadership, enterprise stakeholders, and institutional partners.
  • Develop and maintain multi-year roadmaps supporting operational excellence, application modernization, and scalable digital platforms.
  • Establish and monitor KPIs and service metrics to ensure performance, reliability, security, and continuous improvement.
  • Monitor emerging technologies and industry trends to drive innovation and maintain organizational competitiveness.
  • Lead or support cross-organizational initiatives, governance forums, and strategic committees in collaboration with directors and senior leaders.
  • Oversee enterprise systems and clinical research platforms, ensuring availability, integration, lifecycle management and technical support.
  • Direct application development and delivery using Agile and Plan-Build-Run models with clear accountability for internal and external teams.
  • Manage annual operating and capital budgets for DCRI’ technology in partnership with the CRTO and Finance team including multi-year financial planning.
  • Partner with the CRTO, Director of Data and Digital Health, and HR to build a future-ready technology workforce aligned with DCRI’ mission.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
  • 10+ years of progressive IT leadership experience within contract research, pharmaceutical, medical device, biotechnology, or academic research organization.
  • Experience in enterprise applications, database systems, analytics platforms, and clinical research systems.
  • Strong knowledge of Agile, SDLC, ITIL, infrastructure operations, and DevOps practices, and platforms like Atlassian or ServiceNow.
  • Proven experience with cloud platforms (Azure preferred, AWS & GCP acceptable), CI/CD pipelines, and modern architecture.
  • Experience leading cybersecurity, risk management, and compliance programs in regulated environments.
  • Understanding of Generative AI, agentic workflows, LLMs, and process automation.
  • Experience working within shared-service models and managing external IT partners.
  • Exceptional communication, stakeholder management, and executive presentation skills.
  • Demonstrated ability to lead distributed, cross-functional, and cross-cultural teams.

Benefits

  • Hybrid work environment with occasional travel required for meetings or on-site support

Job title

Director of Technology Solutions

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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