Manager overseeing internal operations for Bank of America’s Enterprise Transaction Services. Identifying complex problems and implementing new processes to ensure operational efficiency and compliance.
About the role
- Director of strategy and operations at Grubhub driving growth in key markets through localized strategies and performance accountability. Leading teams and influencing company strategy across diverse functions and stakeholders.
Responsibilities
- Own market-level performance with full accountability for delivering aggressive growth in customer acquisition, order volume, and restaurant supply.
- Develop and execute localized strategies tailored to each city.
- Mobilize cross-functional teams to roll out initiatives that improve customer experience and accelerate growth.
- Monitor performance portfolio trends and competitive moves closely.
- Operate as the “GM” of your markets making fast, decisive calls on resources and investments.
- Deliver insights and recommendations to senior leadership to influence company-wide strategy.
Requirements
- 10+ years of experience in strategy, operations, consulting, business development, or a high-growth environment.
- Proven ability to deliver measurable business impact quickly through strategy and execution.
- Strong analytical skills.
- Strong communication and stakeholder management skills.
- Entrepreneurial drive with a passion for testing bold ideas and scaling high-impact initiatives.
- Genuine curiosity about local market dynamics and customer behavior.
Benefits
- PTO.
- Excellent medical, dental and vision benefits.
- 401k.
- Employee network groups.
- Paid parental leave.
- Weekly Grubhub credit for meals.
- Paid time off to support causes important to employees.
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