About the role

  • Records Technician supporting Human Resources by managing employee files and assisting with database updates. Engaging customers with information and technical assistance.

Responsibilities

  • Prepare physical personnel files for conversion to digital format.
  • Create/update cases in tracking database, to document requests/phone calls received and resolution/escalation of request/call.
  • Answer incoming phones calls and provide general information/technical assistance to customers concerning various functional areas of HR and/or transfer/escalate to appropriate COE/individual.
  • Serve as back-up to the On-Line team by sorting and distributing mail and fax and create cases and update tracking logs to document action taken.
  • Perform other related duties as required.

Requirements

  • Six months of administrative or clerical work experience.
  • College or vocational school can substitute for the required experience.
  • A high school diploma is required.

Benefits

  • State Group Insurance coverage options
  • Savings & Spending Accounts
  • 401 (a) FICA Alternative Plan administered through VALIC and more!

Job title

Records Technician

Job type

Experience level

Junior

Salary

$17 per hour

Degree requirement

High School Diploma

Location requirements

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