Lead diagnostics development and commercialization for GSK's Oncology portfolio. Manage cross - functional teams to deliver innovative diagnostics while ensuring compliance with regulations.
About the role
- Director responsible for managing Customer & Partner Advocacy operations at S&P Global. Leading strategic development and cross-functional collaboration to enhance customer experiences and engagement.
Responsibilities
- Managing and overseeing the operations of our Executive Roundtables, Product Councils, User Groups and Advocacy Programs.
- Developing and implementing the strategic vision and operational plan for Customer & Partner Advocacy.
- Identifying opportunities to enhance capabilities that align with broader business objectives.
- Designing and delivering engaging events and initiatives that effectively communicate our value propositions.
- Collaborating with cross-functional teams to create customized content and presentations.
- Building and maintaining strong relationships with key stakeholders.
- Facilitating high-level discussions during sessions.
- Mentoring and guiding team members, promoting a culture of collaboration, innovation, and excellence.
- Overseeing daily operations to ensure a seamless and professional experience for all participants.
- Managing the budget, planning and forecasting for events and initiatives.
- Establishing metrics to evaluate the effectiveness of events and initiatives.
Requirements
- A minimum of 12+ years of experience in customer-facing roles.
- At least 3+ years in a leadership position managing teams either regionally or globally.
- Exceptional communication and interpersonal skills.
- Proven experience in Professional Services, Marketing, or Events.
- Strong understanding of customer advocacy and engagement strategies.
- Ability to thrive in a fast-paced, dynamic environment.
- Strong analytical and problem-solving skills.
- Proficiency in project management.
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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