Managing and overseeing the operations of our Executive Roundtables, Product Councils, User Groups and Advocacy Programs.
Developing and implementing the strategic vision and operational plan for Customer & Partner Advocacy.
Identifying opportunities to enhance capabilities that align with broader business objectives.
Designing and delivering engaging events and initiatives that effectively communicate our value propositions.
Collaborating with cross-functional teams to create customized content and presentations.
Building and maintaining strong relationships with key stakeholders.
Facilitating high-level discussions during sessions.
Mentoring and guiding team members, promoting a culture of collaboration, innovation, and excellence.
Overseeing daily operations to ensure a seamless and professional experience for all participants.
Managing the budget, planning and forecasting for events and initiatives.
Establishing metrics to evaluate the effectiveness of events and initiatives.
Requirements
A minimum of 12+ years of experience in customer-facing roles.
At least 3+ years in a leadership position managing teams either regionally or globally.
Exceptional communication and interpersonal skills.
Proven experience in Professional Services, Marketing, or Events.
Strong understanding of customer advocacy and engagement strategies.
Ability to thrive in a fast-paced, dynamic environment.
Strong analytical and problem-solving skills.
Proficiency in project management.
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
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