Functional Digital Technologies Agile Lead driving digital transformation initiatives at Royal Canin Europe. Collaborating with business leaders to enhance operational efficiency and customer experience through technology.
Responsibilities
Drive alignment and execution of the Demand Digital Technology strategy, partnering closely with senior business and digital leaders across Royal Canin Europe
Act as a strategic advisor and thought leader, proactively identifying business challenges and opportunities, and leveraging digital solutions to drive measurable business outcomes
Build and nurture strong, collaborative relationships with internal stakeholders (Sales, e-Conversion, Category, Perfect Stores, Digital and SRM teams) and external partners to achieve shared strategic objectives
Champion supporting digital transformation initiatives, influencing senior leadership and stakeholders to embrace innovation, agility, and continuous improvement
Serve as a key subject matter expert and advocate for digital solutions within Demand, providing strategic guidance and thought leadership to stakeholders and project teams
Continuously identify opportunities for digital innovation, introducing best practices and emerging technologies from internal and external sources to enhance operational efficiency, agility, and customer experience
Foster a culture of innovation and experimentation, encouraging teams to explore new ideas, technologies, and approaches to embrace continuous improvement and transformation
Drive, prioritise, and align the Demand digital roadmap to ensure clear alignment with regional and global strategic priorities
Capture, analyse, and prioritise business Demands, translating them into clear IT requirements and project proposals
Collaborate closely with the RC Global Digital Delivery team, global Functional IT teams, and external partners to ensure the successful execution and timely delivery of digital initiatives
Provide strategic oversight throughout the project lifecycle, ensuring initiatives deliver expected business outcomes, adhere to timelines, and remain within budget
Oversee the DT project portfolio for Royal Canin Europe, ensuring projects are delivered on time, within budget, and aligned with strategic objectives
Provide regular updates and reports to senior management on project status, risks, and achievements to effectively drive Steering cycles
Oversee the regional digital solutions landscape within Demand, ensuring robust governance, compliance, and operational support are in place in partnership with the Global Digital Operations teams
Drive simplification, optimisation, and standardisation of digital solutions to enhance user adoption, reduce complexity, and improve overall operational effectiveness
Continuously monitor and evaluate the performance and impact of digital solutions, gathering stakeholder feedback and driving continuous improvement initiatives
Ensure all digital initiatives comply with internal policies, Mars Five Principles, and relevant regulatory requirements
Actively participate in governance forums to ensure adherence to enterprise digital governance frameworks and best practices
Requirements
Bachelor Degree or Equivalent (Digital Technology/IT Degree preferred)
MBA or Masters in Business (Desirable)
Minimum 3 years working in a Digital Tech related role
Must be customer focused with demonstrated ability to form productive relationship including business leaders, DT personnel and project leaders
Excellent Story Telling and communication skills
Deep understanding of business drivers / processes and ability to relate segment priorities to associated technology
Ability to educate non-digitally savvy leadership & staff
Learning agility and desire to learn new technology and business
Excellent written and verbal skills as well as high interpersonal skills
Experience working across multiple levels of an organization
Strong problem analysis, negotiating and influencing skills
Management, Senior Management exposure
Proven track record to get things done in a matrixed organization and influencing without authority
Benefits
Best-in-class learning and development support from day one
Access to our in-house Mars University
An industry-competitive salary and benefits package
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