Center Operations Manager overseeing efficient USO Center operations and staff management to support the military community in Japan.
RG
Hybrid Digital Operations & Tool Manager – Process Optimization & Automation
Posted 4 weeks ago
About the role
- Central management and further development of internal tools such as HubSpot, Aircall, Jira, Confluence, Dropbox, SharePoint, Easybill, and more.
- Analyze, automate, and document processes — e.g., using Make.com or native tool integrations.
- Optimize internal workflows through cross-tool logic, automations, and clear responsibilities.
- Collaborate with all teams (Sales, Support, Development, Administration, Executive Management) to capture internal requirements in a structured manner.
- Roll out and train users on new systems, including access rights management, system architecture, and process manuals.
- Monitor and continuously improve existing tool landscapes and data flows.
- Provide a support function for operational questions about tools and processes (e.g., ticketing, CRM usage, data flows).
Requirements
- Experience in tool management, digitalization, IT-related process optimization, or automation.
- Solid knowledge of common cloud/SaaS systems (e.g., HubSpot, Jira, Make, Dropbox, SharePoint, Easybill).
- Strong understanding of processes and data flows — you identify patterns, gaps, and opportunities.
- Analytical thinking, structured way of working, and a high degree of personal responsibility.
- A true "bridge builder" between technology, people, and processes.
- Very good German language skills; ideally also good English skills.
Benefits
- €1,000 welcome bonus for successfully joining us.
- State-of-the-art equipment — work with high-quality hardware from Apple, Dell & Logitech.
- Creative freedom in a central key role — you can make a real impact.
- Home office & remote options — work where you are most productive.
- Flexible working hours with time tracking — flexibility with structure.
- Free specialty coffees & soft drinks in the office.
- Canteen with breakfast & lunch — freshly prepared daily at an affordable flat rate.
- Rooftop terrace — ideal for breaks, brainstorming, or after-work sunsets.
- Team events such as a summer party & Christmas celebration.
- Individual training and development opportunities — for your professional and personal growth.
- Free parking & good public transport connections.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
TH
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