Digital Operations & Tool Manager optimizing internal processes and tools for various departments at REGION10 GROUP GmbH. Collaborating across teams to improve workflows and tool usage in a hybrid work setting.
Responsibilities
Central management and further development of internal tools such as HubSpot, Aircall, Jira, Confluence, Dropbox, SharePoint, Easybill, and more.
Analyze, automate, and document processes — e.g., using Make.com or native tool integrations.
Optimize internal workflows through cross-tool logic, automations, and clear responsibilities.
Collaborate with all teams (Sales, Support, Development, Administration, Executive Management) to capture internal requirements in a structured manner.
Roll out and train users on new systems, including access rights management, system architecture, and process manuals.
Monitor and continuously improve existing tool landscapes and data flows.
Provide a support function for operational questions about tools and processes (e.g., ticketing, CRM usage, data flows).
Requirements
Experience in tool management, digitalization, IT-related process optimization, or automation.
Solid knowledge of common cloud/SaaS systems (e.g., HubSpot, Jira, Make, Dropbox, SharePoint, Easybill).
Strong understanding of processes and data flows — you identify patterns, gaps, and opportunities.
Analytical thinking, structured way of working, and a high degree of personal responsibility.
A true "bridge builder" between technology, people, and processes.
Very good German language skills; ideally also good English skills.
Benefits
€1,000 welcome bonus for successfully joining us.
State-of-the-art equipment — work with high-quality hardware from Apple, Dell & Logitech.
Creative freedom in a central key role — you can make a real impact.
Home office & remote options — work where you are most productive.
Flexible working hours with time tracking — flexibility with structure.
Free specialty coffees & soft drinks in the office.
Canteen with breakfast & lunch — freshly prepared daily at an affordable flat rate.
Rooftop terrace — ideal for breaks, brainstorming, or after-work sunsets.
Team events such as a summer party & Christmas celebration.
Individual training and development opportunities — for your professional and personal growth.
Free parking & good public transport connections.
Job title
Digital Operations & Tool Manager – Process Optimization & Automation
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